Salesforce QA

The Ksquare Group was established in 2014 in Dallas, TX. We are an international company with a presence in various countries, including Mexico, the USA, India, and the Dominican Republic. Currently, we have more than 250 Ksquarians and are growing.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in QA testing within Salesforce environments.
• Strong knowledge of Salesforce configuration, customization, and data model.
• Experience testing APIs (REST/SOAP) and integrations with external systems.
• Familiarity with Salesforce testing tools (e.g., Provar, Selenium, Apex tests, or Copado Robotic Testing).
• Proficiency with test management tools (e.g., Jira, Zephyr, TestRail).
• Understanding of Agile/Scrum methodologies.
• Excellent analytical, problem-solving, and communication skills.

Nice to Have

• Salesforce Administrator or QA certification.
• Experience with CI/CD tools such as Jenkins or GitHub Actions.
• Knowledge of Apex, SOQL, or Salesforce Flows.

Responsibilities

Test Planning and Strategy

• Design and document comprehensive test plans and test cases for Salesforce applications and integrations.
• Define testing strategies across functional, integration, regression, and user acceptance testing (UAT).
• Establish test data and environments aligned with release cycles.

Manual and Automated Testing

• Execute manual and automated test cases to validate Salesforce functionality, APIs, and business logic.
• Verify configuration, customization, and data flow between Salesforce and integrated systems.
• Ensure consistent behavior across desktop and mobile platforms.

Collaboration and Communication

• Work closely with Salesforce developers, admins, and business analysts to understand requirements and system architecture.
• Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
• Collaborate with product owners to clarify acceptance criteria and prioritize testing efforts.

Bug Identification and Reporting

• Identify, log, and track bugs using Jira or similar tools.
• Collaborate with developers to reproduce, analyze, and resolve defects.
• Retest and validate fixes during regression cycles.

Performance and Validation Testing

• Perform smoke, sanity, and regression testing in sandbox and pre-production environments.
• Conduct API validation and load testing to ensure system reliability and performance.

Quality Metrics and Reporting

• Track QA metrics such as test coverage, defect density, and execution progress.
• Provide clear test reports, release readiness assessments, and risk analysis to stakeholders.
• Stay current with Salesforce releases, QA tools, and best practices.
• Contribute to process improvements in automation frameworks, CI/CD pipelines, and test documentation.

The Ksquare Group does not and shall not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Why will you love working with us?

• We thrive to reach out to tomorrow.
• We are a world class team who work together across cultures and disciplines.
• Transparency and challenging projects that will let you grow and learn.
• We offer to you trust, sensibility and welfare, because you are important to us.

Interested? Leave us your information and we’ll be in touch with you soon!