Data Entry Team Lead (Onsite)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are utilized in hospitals, laboratories, and clinics worldwide. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity Our location in Kansas City, Missouri has an opportunity for a Data Entry Team Lead. The Data Entry Team Lead is responsible for overseeing daily data entry operations while ensuring accuracy, timeliness, and quality of deliverables. This role combines hands-on data entry responsibilities with leadership duties, including supporting team performance, maintaining reporting, and serving as a key point of contact for clients. The Team Lead plays a critical role in ensuring service levels are met and data integrity is maintained across systems. What You’ll Work On The Opportunity Our location in Kansas City, Missouri has an opportunity for a Data Entry Team Lead. The Data Entry Team Lead is responsible for overseeing daily data entry operations while ensuring accuracy, timeliness, and quality of deliverables. This role combines hands-on data entry responsibilities with leadership duties, including supporting team performance, maintaining reporting, and serving as a key point of contact for clients. The Team Lead plays a critical role in ensuring service levels are met and data integrity is maintained across systems. Shift Monday to Friday 7:00 am-3:00 PM What You’ll Work On Perform data entry and validation activities, ensuring accuracy and adherence to established processes Oversee daily workflow and task distribution for a team of data entry representatives Monitor team performance against productivity, accuracy, and service level expectations Review and audit data to ensure quality standards and compliance are met Act as a primary point of contact for client inquiries, escalations, and status updates Maintain and deliver reporting on key performance indicators, volume trends, and deliverables Analyze data trends and identify opportunities for process improvement and efficiency gains Ensure timely completion of all client deliverables and proactively address risks or delays Provide coaching, guidance, and support to team members to improve performance and engagement Assist with onboarding and training of new team members Collaborate cross-functionally with internal teams to resolve issues and improve workflows Communicate effectively with stakeholders on performance, challenges, and resolutions Maintain documentation of processes, procedures, and reporting standards Other duties as assigned EDUCATION AND EXPERIENCE YOU’LL BRING Minimum Qualifications High school diploma 2 years of experience in the field service experience Preferred Qualifications Some team lead experience within the field Strong attention to detail with accurate data entry/typing skills Basic Microsoft Office skills (Excel, Outlook) Ability to handle high-volume work * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $22.50 – $45.00/hour In specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer Service DIVISION: TOX ARDx Toxicology LOCATION: United States > Kansas City : 8140 Ward Parkway ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: EEO is the Law link - Espanol: Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter