IT System Administrator

Overview IT Systems Administrator — Little Rock, Arkansas Managed Services — Up to $110,000 per year — Must be US resident What We're Looking For An experienced IT Systems Administrator or IT Support Engineer 2–4 years of experience supporting cloud and on-prem solutions Strong communication and interpersonal skills Ability to work independently and as part of a team Key Responsibilities Deliver advanced support for escalated technical issues in both cloud and on-premises systems Manage service tickets, prioritize requests, and ensure SLA compliance Maintain documentation and communicate scheduled maintenance updates Monitor performance, availability, and capacity of critical systems Support and implement data backup, redundancy, and disaster recovery plans Recommend system/process enhancements to improve security and efficiency Participate in on-call rotation, including occasional after-hours or weekend work Build strong relationships with clients and internal stakeholders to ensure service excellence Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI Technologies You\'ll Work With This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory VMware, Azure Virtual Machines, Windows Server (2012–2025), HPE & Dell enterprise storage Barracuda Web Filter & Backup, MS Authenticator, Duo MFA PowerShell scripting, ConnectWise Automate, RMM tools Why Join This Team Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions. Joining this team means making a direct impact—helping to support and optimize the infrastructure that powers businesses across the country. #J-18808-Ljbffr