Senior Salesforce Administrator

Senior Salesforce Administrator

Sisense is seeking a Senior Salesforce Administrator to own the health, configuration, and evolution of our Salesforce org and the revenue tools connected to it. Reporting to the Senior Manager of Revenue Operations, you'll be the go-to Salesforce expert on a four-person Revenue Operations team. You'll partner closely with Sales Operations, Business Systems, and Marketing Operations, and support users across Sales, Marketing, Customer Success, and Finance. The ideal candidate is a hands-on builder who enjoys solving business problems in Salesforce, cares about clean data and sound design, and can explain technical trade-offs in plain language.

What You'll Do

• Own Salesforce administration: Manage configuration, objects and fields, page layouts, validation rules, and user management, and keep the org secure, scalable, and well documented.

• Build automation: Design, build, and maintain Flows and approval processes that reduce manual work across lead routing, opportunity management, quoting and deal approvals, renewals, and expansion.

• Manage security and access: Maintain profiles, permission sets, roles, and sharing rules so users have the right access and data stays protected.

• Run the release process: Gather requirements, build and test in sandboxes, manage deployments, and communicate changes to users.

• Support connected platforms: Partner with the Business Systems Administrator on integrations with Clari, Clari Copilot, Gainsight, Marketo, ZoomInfo, RingLead, LinkedIn Sales Navigator, Crunchbase, CaptivateIQ, and DealHub, and troubleshoot sync issues.

• Protect data quality: Enforce data standards, run deduplication and cleanup, and maintain validation and governance controls so reporting can be trusted.

• Deliver reporting and dashboards: Build reports and dashboards that give Sales, Customer Success, and leadership visibility into pipeline, forecasting, and performance.

• Support users: Resolve Salesforce requests and issues through the Jira queue, prioritize work with the Senior Manager of Revenue Operations, and create training and documentation for users.

• Improve the org: Identify technical debt, recommend improvements, and evaluate new Salesforce features, including AI and automation capabilities.

What You'll Bring

• 5+ years of hands-on Salesforce administration experience, primarily within a B2B SaaS environment.

• Salesforce Certified Administrator credential (ADM-201) or equivalent demonstrated platform mastery.

• Deep automation and architecture expertise, particularly in designing, building, and maintaining complex record-triggered and screen Flows, validation rules, and approval workflows.

• Hands-on CPQ experience, supporting quoting, pricing logic, and deal approval workflows integrated with Salesforce (e.g., DealHub, Salesforce CPQ, or similar tools).

• Robust security and governance experience, including profiles, permission sets/groups, role hierarchies, and sharing rules following the principle of least privilege.

• Release and environment management skills, with proven experience managing sandboxes, deployments, and testing protocols in a multi-user, active org.

• Data stewardship proficiency, including expertise using Data Loader, running deduplication routines, and maintaining validation standards for pipeline and revenue reporting.

• Integration troubleshooting capability, with experience maintaining field mappings, sync logic, and error resolution between Salesforce and connected GTM tools.

• Strong understanding of sales, marketing, and customer success processes in a SaaS business, including pipeline management and renewals.

• Full professional English proficiency (written and verbal), comfortable translating complex business needs into technical solutions alongside global stakeholders.

Preferred Qualifications

• Salesforce Administrator certification; Advanced Administrator, Platform App Builder, or other Salesforce certifications are a plus.

• Direct DealHub CPQ experience, including template administration, guided selling, and contract generation rules.

• Hands-on experience with GTM tools such as Clari, Gainsight, Marketo, ZoomInfo, RingLead, LinkedIn Sales Navigator, and CaptivateIQ.

• Experience with Sales Cloud and Service Cloud.

• Ability to read and troubleshoot Apex triggers, inspect debug logs, and write SOQL queries to isolate data issues.

• Experience supporting global teams and partner or reseller sales motions.

• Experience implementing AI features such as Einstein or Agentforce.

Note on Applications: Sisense operates globally, and this role directly collaborates with international stakeholders across multiple time zones. Please submit your CV/resume and application responses in English. Applications submitted in other languages cannot be considered.