Instructional Systems Designer

Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for an Instructional Systems Designer (ISD) for operational military education to support the Air Force Special Operations Command (AFSOC) at the USAF Special Operations School (USAFSOS) school. This position requires a systems thinker who is committed to continuous improvement, motivated, and dependable. The Instructional Systems Designer (ISD) is responsible for the analysis, design, development, implementation, and evaluation of instructional materials and programs in support of the USAFSOS mission. The ISD will consult with subject matter experts (SMEs), leverage adult learning principles, and apply a range of instructional design methodologies to create engaging and effective online and face-to-face learning experiences. This position supports continuous improvement through data-driven evaluation and refinement of instructional content and delivery. This position is onsite at Hurlburt Field, FL. Responsibilities include, but are not limited to the duties listed below: Develop, manage, and maintain courseware throughout its lifecycle in accordance with 19 SOS/492 SOTRSS/USAFSOS Squadron OIs, DAFH , AFH , and AFSOCI to meet operational and training unit needs. Develop lesson content on SIPR and NIPR in HTML5 using approved, government-provided authoring tools, word-processing software, and PDF products. Conduct Training Needs Assessments in the approved format, including subject-matter analysis; identification of behavioral outcomes; clarification of instructional problems; establishment of goals and objectives; and assessment of the learning environment and learners’ existing knowledge, skills, and abilities. Identify, develop, and evaluate instructional strategies aligned with intended behavioral outcomes, and design learning objectives, assessment instruments, quizzes, end-of-course exams, and meaningful course interactions. Create and design course content using eLearning authoring tools and assist with the design of the training user interface. Integrate graphics, video, audio, and animation into courseware, and recommend opportunities to incorporate virtual reality into select lessons. Support course owners in conducting small-group tryouts, collecting feedback, and incorporating findings into subsequent course drafts. Conduct and document formative evaluations during each stage of the ADDIE process and create summative evaluation documents with domain-specific, criterion-referenced items to collect user feedback. Provide instructors with training and guidance on curriculum, learning outcomes, delivery methods, and submission of Training Course Plans. Prepare learners to use new software and hardware tools. Assist with developing, updating, and validating the Master Training Task List to ensure pertinent tasks support training objectives. Assist with developing, updating, and validating Syllabi of Instruction, including Course Lesson Maps, front matter, lesson descriptions, and alignment with the Training Task List to achieve required proficiency levels. Attend Formal Course Review events and guide subject matter experts in properly analyzing materials for updates to the Master Training Task List, Syllabi of Instruction, and curriculum. Requirements Ability to maintain/obtain a Secret security clearance. Bachelor’s degree in ISD or education preferred. Associate's degree in ISD or CCAF equivalent desired. Experience may be substituted for degree requirements. Practical knowledge of the methods and techniques of instruction and adult learning principles. Intermediate knowledge of Adobe Captivate, Adobe Creative Cloud, Flash, and HTML5. Advanced knowledge of Microsoft Word, PowerPoint, and Excel. Basic knowledge of copyright and reproduction restrictions Desired Qualifications: Prior experience in education/training in military environment Advanced academic degree in instructional design, instructional technology, education, or human performance technology Adaptability, solution-oriented mindset, and ability to thrive in a dynamic environment. Why This Role Matters Real-World Impact — Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment — Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment — You’ll be part of a team that values innovation, trust, collaboration, and mission success. Working Conditions and Physical Requirements: Able to remain in a stationary position 50% of the time. Work is in an office environment with distractions. Extended periods of sitting or standing may be required. Please join us, as together we build a better world one mission at a time powered by technology and its people! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development