Senior Branch Specialist (Personal Banker)

Senior Branch Specialist (Personal Banker) Job Category: Branches/Retail Requisition Number: SENIO002327 Type: Full-Time, On-site Location Northbrook - Branch 1334 Shermer Road Northbrook, IL 60062 Consumers Credit Union is recruiting for a Senior Branch Specialist (Personal Banker) at our Northbrook branch. As a Senior Branch Specialist, you’ll develop relationships with our members, become their financial expert, and educate them about products and services that will make a positive impact in their lives. What you’ll do in this role As a Senior Branch Specialist (Personal Banker), you’ll develop relationships with members, become their financial expert, open specialized accounts, and educate them about products and services. The position combines Personal Banker with some Teller responsibilities, involves sales goals, and is ideal for those who enjoy exceeding goals and earning incentives. Responsibilities Identify financial products and services that benefit members and guide them toward those that are in their best interest. Process a wide array of requests for specialized/complex accounts and consumer loan applications. Support Branch Specialists by greeting members, directing them to appropriate staff, and answering member calls. Ensure compliance with policies, procedures, audits, quality control, and balancing standards. Qualifications High school diploma or equivalent. Minimum two years of similar experience (retail, customer service, guest relations, sales, and cash handling). Experience in a financial institution, teller, or personal banker is preferred. Comfortable promoting products and services and engaging in sales conversations. Computer proficient in data processing platforms, email, internet/intranet, instant messaging, and Microsoft Office. Excellent interpersonal and communication skills. Ability to multitask, work at a fast pace, and stay organized. Positive, helpful, integrity‑driven, and embraces inclusion and diversity. Availability to work 40+ hours per week with the following schedule: Monday‑Thursday 8:30 AM‑5:30 PM; Friday 8:30 AM‑6:30 PM; regular Saturdays 8:30 AM‑1:30 PM. Compensation The salary range for this role is $18.34–$27.51 per hour. This role is eligible for sales incentives. The specific salary offer is based on skills, experience, training, licensure, and other business considerations. Benefits Eligible employees will have access to medical (High Deductible, HMO, and PPO), dental, vision, short‑term disability, long‑term disability, life insurance, and other plans effective at the date of hire. Employees are eligible for a 401(k) savings plan from hire and automatically enrolled in the pension plan after six months, 1,000 hours of service, and reaching age 20. Equal Opportunity Employer CCU complies with all federal, state, and local laws prohibiting discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, citizenship, disability, genetic information, military status, criminal history (unless job related), and other protected characteristics. We are committed to providing access, equal opportunity, and reasonable accommodation to individuals with disabilities in employment. #J-18808-Ljbffr Myconsumers