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Client Support Advisor

Full-time

AO Globe Life

AO Globe Life is hiring Remote Benefit Managers to serve the veteran community through virtual consultations. In this role, you will meet with veterans and their families to help them understand and access supplemental benefit programs tailored to their needs. All client appointments are requested in advance—there is no cold calling or unsolicited outreach.

This opportunity is ideal for service-oriented professionals seeking a flexible, remote career rooted in purpose and long-term growth. Whether you are a veteran, military spouse, or passionate about supporting those who have served, this role offers meaningful impact alongside advancement potential.

Key Responsibilities

  • Conduct virtual consultations with veterans and their families via Zoom

  • Evaluate client needs and present personalized benefit recommendations

  • Clearly explain available options and enrollment procedures

  • Maintain accurate digital documentation and ensure compliance standards

  • Provide ongoing client support, including follow-up and policy assistance

  • Participate in team meetings, training sessions, and professional development programs

What We Offer

  • 100% remote work environment

  • Flexible scheduling

  • Inbound client interest — no cold outreach

  • Weekly performance-based pay

  • Structured renewal income opportunities for long-term growth

  • Licensing support for qualified candidates

  • Monthly and quarterly performance bonuses

  • 3% equity opportunity at qualifying levels

  • Leadership development programs and advancement pathways

  • Supportive, mission-driven team culture

Preferred Qualifications

  • Background in benefits advising, financial services, customer service, or consultative roles

  • Strong virtual communication skills and ability to build rapport

  • Organized, detail-oriented, and comfortable working independently

  • Familiarity with or passion for serving the veteran community

  • Proficiency with Zoom, CRM systems, and digital documentation platforms

Requirements

  • Authorized to work in the United States

  • Reliable high-speed internet connection

  • Windows-based laptop or PC with a functioning webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran-focused organizations to provide supplemental life and health benefits to working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to do impactful work in a structured, remote environment, we encourage you to apply today.

Vacancy posted 13 days ago
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