Office Assistant Property Manager

Job Description

Job Description

Office Assistant to Property Manager

Locations: Mounds View, MN | Roseville, MN | Lakeville, MN
Pay: $20.00 - $23.00 per hour
Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Employment Type: Full-Time

Position Summary

We are seeking a reliable, organized, and customer-focused Office Assistant to support the Property Manager of a professionally managed mobile home community. This role is responsible for providing administrative support, assisting residents, maintaining community records, and helping ensure the day-to-day operations of the community run smoothly.

The ideal candidate is personable, detail-oriented, and able to multitask in a fast-paced office environment while delivering exceptional customer service to residents, prospective residents, vendors, and guests.

Key Responsibilities

• Provide administrative support to the Property Manager and community staff
• Greet residents, prospective residents, vendors, and visitors in a professional and friendly manner
• Answer and direct phone calls, emails, and general inquiries
• Assist with resident applications, lease agreements, renewals, and community documentation
• Maintain accurate resident files and electronic records
• Process rent payments and assist with resident account inquiries
• Prepare notices, letters, reports, and other correspondence
• Schedule appointments and coordinate community activities as needed
• Assist with vendor communications and work order tracking
• Support marketing and leasing efforts, including showing available homes when appropriate
• Maintain confidentiality of resident and company information
• Ensure compliance with company policies and community standards
• Perform other administrative duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous office administration, customer service, property management, leasing, or administrative assistant experience preferred
• Strong verbal and written communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Excellent organizational and time-management abilities
• Ability to prioritize multiple tasks and meet deadlines
• Professional demeanor and strong customer service skills
• Ability to work independently and as part of a team
• Property management or housing experience is a plus but not required

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to occasionally lift up to 25 pounds
• Ability to move throughout the community as needed

Benefits

• Competitive hourly pay: $20.00 - $23.00 per hour
• Monday-Friday schedule with no evenings
• Paid holidays and paid time off (if applicable)
• Health, dental, and vision insurance (if applicable)
• Opportunity for growth within a stable and growing organization

Why Join Us?

Join a team dedicated to creating a welcoming and well-maintained community for our residents. We are looking for someone who takes pride in providing exceptional service and contributing to a positive living environment.

Apply today to become a valued member of our community management team in Mounds View, Roseville, or Lakeville, Minnesota.