Qualifications Coordinator

Job Description

Job Description

Headquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom and experience. 

As a Brokerage Qualifications Coordinator, you'll be instrumental in upholding carrier compliance, safety, and reliability within our network.

What You Get

• Mercer pays over $7,500/year toward your health insurance
• Pay as little as $0/month for Employee-Only health insurance coverage by qualifying for our Wellness Rate
• Earn up to $300/year in gift cards through wellness incentives
• Paid Time Off and Holidays
• Company-paid: Life and Long-Term Disability Insurance
• Optional benefits: Dental, Vision, Flexible Spending Accounts, and Short-Term Disability

Office hours are Monday through Friday, 8am-5pm

Essential Job Functions

• Reviews and assesses carrier qualifications, including insurance certificates, safety ratings, operating authority, and compliance with regulatory requirements.
• Verifies and maintains accurate carrier documents, such as permits, licenses, and insurance, to ensure compliance with legal and contractual obligations.
• Accurately inputs and updates carrier information and documentation in our database systems.
• Approves or rejects carriers based on qualifications.
• Notifies carriers of pending expiration of insurance or contracts.
• Handles telephone traffic in order to maximize effective use of broker-carrier truck availability.
• Handles check calls and advance requests from drivers and dispatchers in accordance with established policy.

Requirements

• One year of customer service experience
• Knowledge and experience with operating a computer, calculator, and other general office equipment.
• Use professional and clear verbal communication skills.
• Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
  
• High School Diploma or equivalent

May be subject to the following screening requirements: Drug Screen and Criminal Background Check.

Equal Employment Opportunity
We are an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.