Network Support Engineer - CloudGenix

Network Support Engineer - CloudGenix

Location: Phoenix, AZ

Skills Required: Cisco Firewalls, Palo Alto, Prisma, CloudGenix, Network Devices, Firewalls

Key Responsibilities:

• Perform operational support of the company's network infrastructure, including Palo Alto CloudGenix and Prisma tunnels.
• Provides 3rd level support for all network (LAN, WAN, network security, and load balancer) devices.
• Simplify, Secure, Standardize, Automate, and develop Self Service throughout the Network Services portfolio.
• Will be responsible for several different sites having SD-WAN installed across the regions.
• Will be involved in all aspects of the deployed technologies, including testing, securing and support.
• Will be working as a part of the Network Operations Team to educate and train staff on network technologies.
• Work with business areas, vendors and other system professionals to identify, design and implement innovative network solutions.
• Evaluating and make recommendations for products that support the network Infrastructure.
• Participate in workflow and policy improvements.
• Support engineering and sustaining engineering projects as the Network Services representative.
• Establish the networking environment by designing networking configurations, participating with installations, and defining, documenting, and enforcing network standards.
• Develop and maintain network topology, solution, and application-flow diagrams.
• Assist Network Operations maximizing network performance, troubleshooting network problems and outages.
• Secure network systems by implementing security controls and establishing and enforcing policies; defining and monitoring access.
• Working with Network Operations, select and implement network and network security tools along with network standard operating procedures.
• Review monitoring tool platforms, audit for accuracy, and take necessary actions when alerts are generated
• Provides on-call 24x7 support when required.
• Assist with preparing Statement of Work documents and seeking vendor input.
• Supporting acquisition of hardware and software as well as subcontractor services as needed.
• Work with cross-functional teams to design and develop innovative solutions that meets the needs of our customers

Qualifications:

• Palo Alto CloudGenix Certified/Trained.
• UG - B. BS/MS in Computer Engineering or RELATIVE Working Experience
• At least 8 years' experience managing high availability network solutions
• Knowledge of Palo Alto Prisma and CloudGenix
• Knowledge of Firewalls (Palo Alto, Checkpoint, Cisco ASA)
• Technical Knowledge of Routing (BGP, OSPF)
• Excellent interpersonal skills and the ability to work with diverse and distributed product teams in an agile environment
• Expected to be hands on and up to date with the latest technology stack.

About Us:

InterSources Inc, a Certified Diverse Supplier, was founded in 2007, offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 13 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enables us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, colour, national origin, gender sexual orientation, gender identity, age, marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.