House Attendant

Room Attendant

Essential Purpose: To provide support for Room Attendants in the daily cleaning and maintenance of all guest rooms. To complete general cleaning tasks as assigned by housekeeping leaders to ensure all facilities meet all Temecula Creek Inn standards.

Essential Duties:

• To transport linen, paper products, and any other needed supplies to all housekeeping closets before the start of the Room Attendant's shift.
• To report to work in the required uniform and in adherence with the Property dress code Policy.
• To remove trash and dirty linen from the closets throughout the day and to ensure that all closets are free from debris at the end of the day.
• To ensure all necessary supplies are available throughout the workday.
• To maintain order of the linen closet as outlined by the Housekeeping Management.
• To keep all exterior corridors and common areas of all buildings free of trash, debris, spider webs, and other unsightly items.
• To ensure all plumbing closets remain clean and free from trash.
• To strip vacant rooms of dirty linen, trash, and IRD trays as assigned.
• To complete general cleaning tasks (including, but not limited to, shampooing of carpets, cleaning of windows, moving of furniture, etc.) and projects as assigned by management in a timely fashion without sacrificing the completion of regularly scheduled cleaning duties.
• To assist in the completion of guest requests in a timely fashion, as assigned by Management.
• To report all maintenance concerns to a manager and/or Engineering (via HotSOS) for expedient repair and to follow-up to ensure completion.
• To provide a secure environment for all Guests and fellow employees by ensuring all guestrooms are shut and all assigned keys are maintained according to departmental procedure.
• To report any suspicious person or situation to a manager immediately for investigation.
• To protect guest confidentiality.
• To maintain the integrity of the housekeeping closet by ensuring that the doors remain closed and locked at all times.
• To complete all assigned tasks in accordance with all safety procedures as defined by the Temecula Creek Inn at all times and without exception.
• To report any hazardous or unsafe condition immediately to a manager for investigation and follow-up.
• To interact with all guests, supervisors, Managers and fellow employees courteously and professionally at all times.
• To maintain and use all cleaning supplies and equipment following procedures set forth by the Temecula Creek Inn Housekeeping Department.
• To handle, store and label all hazardous substances according to state and federal regulations.
• To report to work in required uniform, including name tag and in adherence to Temecula Creek Inn's dress code Policy.
• Report to work on time at shift begin on assigned workdays according to departmental schedule.
• To follow all procedures regarding punch-in and punch-out for work as defined by the Temecula Creek Inn.
• To follow all procedures regarding attendance, lateness and absence as set forth by the Temecula Creek Inn.
• To maintain Housekeeping Storage, Office, Supply Areas, and Laundry in an orderly and professional manner at all times.
• To follow all recycling practices to ensure the Temecula Creek Inn maintains its position as an environmentally conscious member of the community.
• To report all found items to a manager immediately according to Lost and Found procedures established by the Temecula Creek Inn.
• To complete any other task as assigned by a manager.
• To promote & comply with all policies and procedures of Temecula Creek Inn
• To immediately report all suspicious occurrences and hazardous conditions to a manager immediately for investigation and follow-up.
• To always practice safe work habits, to avoid injury to self and others, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
• To ensure proper handling, storage, and labeling of all hazardous chemicals used by housekeeping employees, in accordance with state and federal regulations.
• To complete all assigned tasks in accordance with all safety procedures as defined by Temecula Creek Inn at all times and without exception.
• To maintain the cleanliness and safety of work areas at all times.
• To practice safe work habits at all times, to avoid injury to self and others.
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.

Requirements:

Knowledge + Education: Able to speak, read, and write basic English, and to follow simple verbal and written instructions. Able to read and understand chemical labels. Previous hotel experience preferred.

Skills: Detail oriented, Organized and efficient, Safety-minded, High-quality standards for production and service, Courteous, Respectful and friendly manner, Team player, able to work productively with minimum supervision. Trustworthy and reliable. Ability to organize, plan and manage time to effectively complete all tasks as assigned. Must be able to interact with others in a professional and courteous manner at all times. Must be able to work well alone or with team members. Ability to meet tight deadlines for completion of job duties. Must be able to adapt quickly to new standards and changes in policy reflecting Temecula Creek Inn's commitment to continued improvement in quality and service.

Physical Demands: Stands and walks short to long distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move or lift objects weighing up to 50 lbs. over moderate distances. Occasionally required to move objects weighing up to 250 lbs. Over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required. Ability to safely operate an electric Golf cart. Knowledge of and ability to use extractors floor machines and other cleaning equipment with minimal supervision. Frequent use of stairs daily.

Temecula Creek Inn is an Equal Opportunity Employer M/F/V/D