Data Analyst IV

Job TitleAnalyzes quality data, trends and insights to create or generate business reports and analytics for internal groups or customers for product insights. This includes the collection, trending, and analysis of management review metrics and product performance data. Obtains and maintains data sets on which analysis is based. Collaborates with internal resources to identify and action specific data needs for the business.Key Responsibilities•Leads or guides product performance data projects by defining organizational needs and utilizing new or existing technology and tools to drive projects to completion •Analyzes customer complaints, events and other post marketing surveillance data by examining the data for patterns, trends and signals and investigating when necessary. •Interacts with internal customers and across businesses to develop, maintain, and improve the criteria used to establish product complaint trending. •Uses data to depict or highlight key organization trends. Collaborates with businesses to identify insights, trends and potential opportunities, interventions and solutions to demonstrate business value. •Participates in periodic audits and analyses to ensure accuracy, optimization of systems and reporting as well as new analytic opportunities. •Collects and tracks data and provides analysis through ongoing reporting, ad hoc analysis and partnership to share insights and ensure understanding within the business. •Identifies and recommends opportunities to optimize system and reporting. •Desired skills: Advanced Excel, Problem Solving, Project Management and Tracking, Cross-Functional Collaboration. Quality System Requirements In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.Job Scope and Leveling Guidelines Functional Knowledge•Requires specialized and comprehensive technical and/or functional knowledge in own job function or field and has full understanding of other related job functions •Leverages this knowledge to recommend new and/or improved work processes, typically at an area level impacting various teams •Applies knowledge of business and industry best practices and how own area integrates with others to achieve objectives to drive results Leadership •Acts as a resource and mentor for colleagues with less experience •May lead projects with manageable risks and resource requirements, often broader, cross-functional projects