Microsoft 365 Specialist

Help Shape the Digital Workplace of a Circular Future Do you enjoy creating seamless digital workplace experiences and ensuring employees have secure, reliable access to the tools they need every day? Join Faerch and play a key role in supporting and evolving our Microsoft 365 environment across a global organisation. Team Purpose The Global Infrastructure team provides and operates the technology foundation that enables Faerch's business worldwide. We are responsible for delivering secure, stable, and efficient infrastructure services that support collaboration, productivity, and business growth across all locations. About Faerch Faerch is a leading supplier of circular, rigid food packaging with integrated recycling capability. We serve food manufacturers, food service providers, and retailers around the world with our network of state‑of‑the‑art production facilities across Europe and the US. Today, more than 5,400 employees are part of the Faerch Group, which is part of the A.P. Moller Holding. Working at Faerch means joining a purpose‑driven company focused on sustainability and innovation. We invest in your growth and offer a supportive, international environment where people thrive. Your Role As a Microsoft 365 Specialist, you will play a central role in ensuring the stability, security, and continuous improvement of Faerch's Microsoft 365 environment. You will manage and support services such as Entra ID, Exchange Online, SharePoint Online, Teams, and related workplace solutions that enable collaboration across our global organisation. Working closely with colleagues in the Global Infrastructure team, local IT teams, and business stakeholders, you will provide technical expertise, troubleshoot complex issues, support operational excellence, and contribute to the ongoing development of our modern workplace platform. What We're Looking For We are looking for a proactive and service‑minded IT professional who enjoys taking ownership and solving problems. You have a strong interest in cloud technologies and digital workplace solutions and are motivated by improving user experiences while maintaining high standards of security and operational quality. You are structured, analytical, and comfortable working independently while collaborating with teams across countries and functions. Key Responsibilities Administer and support Microsoft 365 services, including Entra ID, Exchange Online, SharePoint Online, and Teams. Manage user lifecycle processes, identity and access management, and security configurations. Troubleshoot incidents, investigate root causes, and ensure timely resolution of service requests. Maintain documentation, operational procedures, and knowledge‑sharing materials. Identify opportunities for improvement, standardisation, and optimisation across the Microsoft 365 platform. Experience & Qualifications Experience administering Microsoft 365 services in an enterprise environment. Knowledge of Entra ID, Exchange Online, SharePoint Online, Teams, and identity management. Understanding of cloud‑based workplace services, security principles, and IT service management practices. Strong troubleshooting and analytical skills. Ability to communicate clearly and professionally in English. Microsoft certifications are beneficial but not required. Success in This Role Within your first 6–12 months, you will have become a trusted expert for Microsoft 365 services across the organisation. You will confidently manage operational activities, resolve incidents effectively, and contribute to improving the quality and reliability of workplace services. Success will be measured by your ability to take ownership of key responsibilities, reduce dependency on existing team members through documentation and knowledge sharing, and actively support the standardisation and continuous improvement of Microsoft 365 operations across our sites. Meet the Team You will join a skilled and collaborative Global Infrastructure team that supports colleagues across Europe and the US. We combine technical expertise with a strong service mindset and work closely together to ensure reliable, secure, and scalable infrastructure services. The team values ownership, teamwork, continuous learning, and practical problem‑solving. Meet Your Manager You’ll report to Dominik Bronowicki, Infrastructure Manager, who values trust, ownership, and open communication. Dominik believes people do their best work when they are empowered to take initiative, make decisions, and learn from experience, while knowing that support is always close at hand. You can expect a collaborative and low‑hierarchy environment, straightforward communication, and a manager who values teamwork, accountability, and continuous improvement. Location / On‑site expectations This role requires regular on‑site presence and close collaboration with colleagues and stakeholders. Therefore, we are prioritising candidates who are based within reasonable commuting distance of our Faerch site in Siemianowice, Poland. Please note that this is not a fully remote role. Are You the One We're Looking For? Do you enjoy working with modern workplace technologies and want to help build a secure and efficient digital environment for thousands of colleagues worldwide? Are you motivated by combining technical expertise with meaningful business impact? Then we’d love to hear from you. How to Apply Please submit your application via the link and tell us why you’re the right match for this opportunity. If you have questions, reach out to Dominik Bronowicki, Global Infrastructure Manager, at View phone number on click.appcast.io #J-18808-Ljbffr Færch Plast Group