PROJECT MANAGER I

Project Manager I

This position is not eligible for immigration sponsorship.

Salary Range: $64,886.69 - $81,108.36

At 4Front, we are more than a financial institution — we are a community partner, a trusted advisor, and a team committed to helping our members achieve their financial dreams.

We believe in:

• Building authentic relationships
• Empowering our employees to grow and lead
• Creating a culture of respect, inclusion, and collaboration
• Delivering service that truly wows

Our team members live our credit union philosophy every day — people helping people.

When you join 4Front, you can expect:

• Competitive pay
• Comprehensive medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with employer match
• Tuition reimbursement and professional development opportunities
• Career growth pathways within a stable and growing organization
• A collaborative, supportive culture focused on teamwork and DEI
• Community involvement opportunities

Reports to: Chief Innovation Officer

Supervises: None

The Project Manager I leads cross-functional initiatives that support the credit union's strategic goals and organizational priorities. This role partners with stakeholders, project teams, and leadership to plan, coordinate, and deliver projects that improve operations, member experience, and organizational effectiveness. The position serves as a facilitator and servant-leader, helping teams navigate roadblocks, maintain alignment, and execute projects successfully using appropriate project management methodologies. Through organization, communication, and collaboration, this role helps turn strategic ideas into measurable results.

Project Leadership & Delivery

• Lead projects from initiation through completion
• Coordinate project activities, timelines, deliverables, and resources
• Ensure projects align with organizational goals, member expectations, and business needs
• Monitor project progress and support successful delivery outcomes

Stakeholder Partnership & Collaboration

• Partner with stakeholders to define project scope, objectives, and success criteria
• Facilitate communication and alignment across teams and departments
• Build strong working relationships with internal and external stakeholders
• Support collaborative decision-making and issue resolution

Agile & Project Management Methodologies

• Apply appropriate project management methodologies based on project needs
• Support agile, waterfall, or hybrid delivery approaches
• Facilitate project meetings, planning sessions, retrospectives, and status updates
• Promote effective project management practices and continuous improvement

Team Facilitation & Servant Leadership

• Act as a servant-leader for project teams
• Identify and remove roadblocks impacting project progress
• Support team collaboration, accountability, and engagement
• Help create an environment focused on delivery and continuous improvement

Risk, Change & Communication Management

• Identify project risks, dependencies, and constraints
• Communicate project status, challenges, and mitigation plans clearly
• Facilitate change requests and ensure stakeholders understand impacts
• Support organizational readiness and change management efforts

Project Governance & Operational Support

• Maintain project documentation, reporting, and project closure standards
• Support governance processes and project management best practices
• Contribute to development of PMO tools, templates, and methodologies
• Promote consistency and operational excellence across project delivery

Testing, Readiness & Continuous Improvement

• Support business and technical testing coordination as needed
• Help ensure solutions are operationally ready for implementation
• Facilitate retrospectives and lessons learned discussions
• Recommend improvements to project delivery processes and team effectiveness

Operational Excellence

• Manage multiple priorities and initiatives effectively
• Maintain strong organization and attention to detail
• Communicate issues, risks, and opportunities clearly
• Support continuous improvement of project management practices

Projects are delivered effectively and aligned with business goals

Stakeholders remain informed, engaged, and aligned

Risks and roadblocks are identified and managed proactively

Teams collaborate effectively and remain focused on delivery

Appropriate methodologies support successful project outcomes

PMO standards and practices continue to improve

Projects provide measurable business and member value

Bachelor's degree in Engineering, IT, Computer Science, Business, Management, or related field preferred, or equivalent experience

CAPM certification preferred

1+ years of professional project management or related experience preferred

Understanding of project management methodologies, including Agile and waterfall

Ability to lead projects of varying scope and complexity

Strong organizational and time management skills

Excellent communication and stakeholder management abilities

Problem-solving and conflict resolution skills

Ability to manage competing priorities and deadlines

Strong collaboration and facilitation abilities

Primarily office environment

Occasional travel may be required

This role requires adherence to organizational policies related to privacy, information security, and regulatory standards

Assumes responsibility for tasks and duties as assigned

This job description is not intended to be all-inclusive. Additional duties may be assigned as needed.