Manager, IT Systems Engineering

Manager, IT Systems Engineering

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job: As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. You will lead a high-performing team of cloud engineers and software engineers, providing direction and guidance as we advance in our cloud journey. You will help improve and expand the use of our core runtime platform based in Kubernetes, driving best practices across the organization.

What you'll do:

• Works with product management, business analysts, developers, testers and architectural teams to define strategy and requirements
• Develops and drives high-level strategic initiatives and secures commitment from external and internal teams for new initiatives
• Drives consensus on technical approach, sets timelines, and leads cross-functional application teams from design through delivery
• Applies software engineering best industry practices to web applications and services
• Provides technical guidance, direction, and decisions to team developing custom and off-the-shelf web applications and services
• Works with Application/Enterprise Architects to establish development and deployment standards, and ensures adherence to technology platform decisions
• Lead and develop high-performing engineering teams, including hiring, mentoring, performance management, staffing strategy, and career development
• Establish effective communication channels across engineering squads, stakeholders, and leadership to ensure transparency, alignment, and successful execution
• Ensure operational excellence by overseeing production support, incident management, issue resolution, and delivery commitments, including occasional off-hours support when required

All you'll need for success:

Minimum Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 8 years of Java Development Environment (JDE) experience
• 2 years Application Programming Interface (API) framework / REST development
• 2 years in web services (mid-range) development

Preferred Qualifications:

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years technical leadership of IT personnel
• Airline experience

Skills, Licenses & Certifications:

• Proven track record leading engineering initiatives that deliver measurable business value while managing multiple priorities and workstreams
• Strong technical leadership experience in Agile delivery environments and executive-level communication
• Experience leading engineering teams with varying skill levels through complex, high-pressure operational situations
• Drives technology standards, platform resiliency, and continuous improvement initiatives
• Advocates for engineering excellence through automation, Infrastructure as Code (IaC), and platform engineering practices
• Strong understanding of cloud computing principles and experience building and operating enterprise-grade cloud platforms
• Hands-on experience with containers, Kubernetes, and container orchestration technologies
• Familiarity with Azure and AWS cloud services, architectures, and cloud-native design principles
• Deep understanding of DevOps practices, CI/CD, reliability engineering, and operating systems with 99.99% availability requirements
• Technical proficiency with Terraform, Python, Go, and TypeScript for infrastructure automation and platform development

What you'll get:

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.