Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a team of 11. I've been with State Farm for over 15 years, beginning my career selling life insurance door to door before achieving my goal of becoming an agent.

Community involvement is important to us. I serve on local business association boards, sponsor the local Farmers Market, and support nonprofits and community events throughout the Portland metro area.

Our agency offers a 401(k), eight paid holidays, 10 days of PTO, hiring bonus opportunities, and guaranteed annual pay increases beginning after the first year. We also offer exceptional scheduling flexibility, paid employee parking, and convenient access to three nearby bus stops. As a family-friendly office, we understand that life happens! We even have a dedicated space for children when parents occasionally need to bring them to work. Plus, we always keep the office stocked with snacks!

Our culture is upbeat, welcoming, and genuinely supportive. We have a wonderfully diverse team and encourage candidates from all backgrounds to apply. We believe in maintaining a positive, drama-free workplace where everyone feels valued, respected, and supported. I'm looking for someone who is positive, honest, self-motivated, and leads with integrity. If you're looking for a flexible, family-friendly environment where you can grow professionally and enjoy coming to work, we'd love to meet you.

ROLE DESCRIPTION:
Jacquline Fitzgibbon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.