Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

McDonald's Works for Me

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

Greeting guests and communicating with them while ordering

Offering help with using the ordering kiosks

Offering assistance to those in need of some extra hands

Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else

Ensuring kids receive a kid treat

Handling any concerns

Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off equal to 2% of gross earnings

Unpaid Leaves of Absence

Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

Discount programs

Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Clinton, MD vacancy
  •  ...are hired. Requirements Part‑time work between 8 am and 8 pm Guest Experience Leader duties: Greeting guests and communicating with them...  ...applying. Additional Information Enjoy a day in the life of a Guest Experience Lead at McDonald’s: #J-18808-Ljbffr McDonald's
    Suggested
    Part time
    Local area

    McDonald's

    Alexandria, VA
    4 days ago
  •  ...looking for a dynamic Housekeeping Manager to lead the housekeeping department in Washington...  ...is key in maintaining cleanliness and guest satisfaction throughout the hotel while...  ...Hospitality and over two years of management experience. Strong communication skills and... 
    Suggested

    Arlo Hotels

    Washington DC
    1 day ago
  • $145k - $155k

     ...seeking an Assistant General Manager to lead hotel operations in Washington, D.C. This...  ...involves supervising department heads, ensuring guest satisfaction, and driving profitability....  ...ideal candidate has at least 3 years of experience in hotel management and possesses strong... 
    Suggested

    DHS Brand

    Washington DC
    3 days ago
  •  ...Club Quarters in Washington, DC is seeking a Guest Experience Manager to provide exceptional service and create memorable experiences for guests. The role involves greeting guests warmly, anticipating their needs, and collaborating with team members to ensure smooth operations... 
    Suggested

    Club Quarters

    Washington DC
    12 hours ago
  •  ...Washington, DC, to oversee front desk operations and ensure exceptional guest service. This role involves training staff, resolving...  ...candidate has an Associate’s or Bachelor’s degree and 1-3 years of experience in a similar role. A flexible work schedule, including weekends... 
    Suggested
    Flexible hours

    HHM Hospitality

    Washington DC
    3 days ago
  •  ...Ginandluck in Washington D.C. is seeking a Shift Lead to monitor operations and ensure the best guest experience. You will be responsible for managing both front-of-house and back-of-house operations, maintaining cleanliness, and ensuring excellent service. Candidates... 
    Shift work

    Ginandluck

    Washington DC
    13 hours ago
  • $16.25 - $18.47 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Flexible hours
    Shift work

    McDonald's

    Waldorf, MD
    4 days ago
  •  ...The Dupont Circle Hotel in Washington, DC. In this full-time role, you will oversee front desk operations, ensuring exceptional guest experiences. Ideal candidates will have supervisory experience in upscale hotels and a passion for service. Benefits include great health... 
    Full time

    Doyle Collection Ltd.

    Washington DC
    1 day ago
  • A global fast-food leader is seeking a Guest Experience Leader in Alexandria, VA. This role focuses on enhancing the guest experience through effective communication and teamwork. Candidates should demonstrate a humble demeanor and a passion for serving customers. Responsibilities... 

    McDonald's

    Alexandria, VA
    4 days ago
  •  ...for a Team Captain in Washington, DC. This role involves assisting the management team with operations, leading shifts, and ensuring a positive experience for guests. Ideal candidates will have a solution-oriented mindset, leadership skills, and a willingness to learn.... 
    Hourly pay
    Flexible hours
    Shift work

    Tenleytown - South Block

    Washington DC
    3 days ago
  •  ...contribute to the store's success by supporting management and ensuring an excellent guest experience. Ideal candidates should possess a solution-oriented mindset and the ability to lead shifts effectively. With competitive wages, flexible schedules, and opportunities to... 
    Flexible hours
    Shift work

    West End - South Block

    Washington DC
    3 days ago
  • Compass Group, North America is seeking a Banquet Manager to create exceptional guest experiences at a leading cultural destination. In this role, you will manage banquet and catered events, oversee staff, and coordinate logistics for seamless execution. The ideal candidate... 

    Compass Group, North America

    Washington DC
    2 days ago
  • Hen Quarter, LLC in Washington, D.C. is seeking a passionate Supervisor to lead a dynamic team. You will guide daily operations, support team members, and ensure exceptional guest experiences in a fun and fast-paced environment. The ideal candidate will have experience... 
    Afternoon shift

    Hen Quarter, LLC

    Washington DC
    3 days ago
  •  ...operations. The ideal candidate will have over 2 years of bar experience, strong leadership, and communication skills, and the ability to...  ...training bartenders, managing inventory, and ensuring a positive guest experience. The role requires availability on nights, weekends,... 
    Night shift
    Weekend work

    Johnny Pistolas

    Washington DC
    20 hours ago
  • $25 per hour

    The Washington Nationals are seeking a part time Guest Experience Supervisor to manage the Guest Experience staff at Nationals Park. The role focuses on ensuring that guests receive world-class service and hospitality, with an average of 34 hours per week. The Guest Experience... 
    Hourly pay
    Part time
    Shift work

    Washington Nationals

    Washington DC
    20 hours ago
  • A leading global fast-food chain in Fort Washington is seeking a Guest Experience Lead. In this role, you will enhance the customer experience by ensuring guest satisfaction, leading the team in service excellence, and providing information on promotions. To succeed, a... 
    Full time
    Flexible hours

    McDonald's

    Fort Washington, MD
    3 days ago
  •  ...Events Manager to oversee all aspects of event planning and execution. The ideal candidate will ensure the best possible experience for both guests and crew by managing daily operations and maintaining high standards of facility cleanliness and safety. Qualified applicants... 
    Weekend work
    Afternoon shift

    EmergencyMD

    Washington DC
    3 days ago
  •  ...DC. In this role, you will play a critical part in managing restaurant operations and fostering guest relationships. The ideal candidate will have strong leadership experience along with a charismatic personality and accountability in financial operations. We offer a... 

    6AM City, LLC

    Washington DC
    4 days ago
  • GWU - South Block is seeking a Team Captain to help create an awesome guest experience and assist in store operations. As a Team Captain, you will support the store management team and lead your fellow team members in a positive work environment. Prior leadership experience... 
    Hourly pay
    Local area

    GWU - South Block

    Washington DC
    2 days ago
  • $21 per hour

    The Visitor Experience Team Leader serves as an ambassador for ARTECHOUSE, an ideal candidate...  ...opening/closing procedures and leading a team of Visitor Experience Hosts (VE Hosts...  ...a positive visitor experience for every guest during each shift Lead the daily operations... 
    Work at office
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    ARTECHOUSE

    Washington DC
    2 days ago
  • $80k - $130k

    A premier hospitality venue in DC is seeking a Member Relations & Guest Experience Manager to build and nurture authentic relationships with members and VIP guests. Responsibilities include managing guest profiles, analyzing trends for loyalty opportunities, and overseeing... 

    The Park at 14th

    Washington DC
    1 day ago
  •  ...assisting management and maintaining the South Block Experience. This role emphasizes leadership, guest engagement, and teamwork. The ideal candidate will be...  ...possess a solution-oriented mindset, and be prepared to lead shifts effectively. The position offers flexible... 
    Flexible hours
    Shift work

    Union Market - South Block

    Washington DC
    2 days ago
  • $15.25 - $17.33 per hour

    Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS...  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Hourly pay
    Full time
    Local area
    Flexible hours
    Shift work

    McDonald's

    Alexandria, VA
    4 days ago
  • Western Market - South Block is seeking a Team Captain to enhance guest experiences and assist store management. You'll lead shifts and support the vision of building healthier communities. This role is ideal for someone who is solution-oriented and enjoys helping others... 
    Flexible hours
    Shift work

    Western Market - South Block

    Washington DC
    2 days ago
  • A leading gaming retailer in Upper Marlboro, MD is looking for a Full Time Assistant Store...  ...service skills and retail management experience. Join us to create unforgettable experiences...  ...while ensuring best-in-class guest service. This role offers a competitive... 
    Full time

    GameStop

    Upper Marlboro, MD
    20 hours ago
  • $65k - $70k

     ...looking for a Front Office Manager in Washington, D.C. to lead the Front Office team. Candidates must have at least 2 years of managerial experience in a hotel environment. Responsibilities include managing guest services, supervising a team of 25, and ensuring a high... 
    Worldwide

    Hilton Worldwide, Inc.

    Washington DC
    1 day ago
  •  ...engagement. Key responsibilities include driving sales growth, managing a team of approximately 25 employees, and ensuring exceptional guest experiences. We're committed to a supportive work environment with great benefits and opportunities for professional growth. #J-18808-... 

    Maman NYC

    Washington DC
    3 days ago
  • $85k - $97.5k

     ...ideal candidate will have over 4 years of restaurant management experience and a passion for hospitality. Responsibilities include hiring...  ...staff, ensuring food safety standards, and creating memorable guest experiences. The position offers a competitive salary range of... 

    Hirebridge

    Washington DC
    4 days ago
  • $68k - $78k

    The Post Oak in Washington, D.C. is seeking a Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. Candidates must have at least 2 years of upscale dining management experience, strong interpersonal skills, and a commitment to excellence... 

    The Post Oak

    Washington DC
    3 days ago
  • Maggiano's Little Italy in Washington, DC is seeking a passionate Restaurant Manager to lead the team and ensure excellent guest experiences. You will be responsible for managing shifts, coaching staff, and maintaining operational standards. The ideal candidate has at... 
    Shift work

    Maggiano's Little Italy

    Washington DC
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!