Hotel Front Desk Agent
Sheraton Harrisburg Hershey
Job Description
Job Description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities:
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Connect with the housekeeping department to ensure guest accommodations are ready
- Mitigate customer complaints as needed
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- High school graduate, GED recipient, or equivalent
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Well-versed in taking telephone calls and handling stressful situations
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Experience superior hospitality in the heart of Pennsylvania at one of the best hotels in Harrisburg, Pennsylvania. Located near downtown Harrisburg, our award-winning hotel is close to popular spots like Harrisburg Mall, the National Civil War Museum, and Harrisburg International Airport. For a family-friendly adventure, visit Hershey, PA, home to Hersheypark and Hershey's Chocolate World, just a 10-mile drive away.
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Hotel Front Desk Agent in Harrisburg, PA vacancy
- ...Front Desk Agent Requisition ID 2026-83005 Category Rooms Operations Job Location US-PA-Harrisburg Property... ...Full Time Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality...SuggestedHourly payFull timeTemporary workPart timeWorldwideShift work
Highgate Hotels
Harrisburg, PA3 days ago - ...clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE... ...Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept... ...positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations...SuggestedWeekly payFull timeContract workWork at officeImmediate startShift workNight shiftAfternoon shift
MCR Hotels
Harrisburg, PA1 day ago - ...Front Office Agent Highgate is a leading real estate investment and hospitality management company... ...a global portfolio of more than 400 hotels spanning North America, Europe, the... ...operate all relevant aspects of the Front Desk computer system. Be able to perform...SuggestedWorldwideShift work
Royal Lahaina Resort
Harrisburg, PA21 hours ago - ...Harrisburg is looking for friendly, dependable, and customer-focused Front Desk Agents to provide exceptional service to our guests. As the first... ...and memorable guest experience. Whether you have previous hotel experience or are looking to begin a career in hospitality,...SuggestedHourly paySeasonal workWork at officeLocal areaFlexible hoursWeekend workAfternoon shift
Luminous Hotel Management
New Cumberland, PA21 hours ago $16 - $35 per hour
Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the... ...processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls,...SuggestedHourly payFull timeLocal areaShift workNight shift- ...hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our... ...the necessary computer, monitors, and equipment, however the agent is responsible for providing high speed/broadband internet...Full timeWork at officeWork from homeWeekend workAfternoon shift
- ...guest complaints, process reservations and check-ins, and other front desk agent duties as required Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Perform additional bookkeeping, administrative,...Start working todayFlexible hoursNight shift
Sheraton Harrisburg Hershey
Harrisburg, PA15 days ago - HHM Hotels - - Responsibilities: Balance revenue and settle accounts nightly; Maintain files and reset the system for the next day; Perform Guest Service Agent tasks and duties; Audit and reconcile cashiers and credit cards; Prepare and distribute daily reportsNight shift
HHM Hotels
Hummelstown, PA1 day ago $15 per hour
...WORD DOCUMENTS IF NEEDED FOR THE PRACTICE WORK WITH VENDORS TO SCHEDULE REPAIRS OF OPHTHALMIC INTRUMENTS HELP TRAIN STAFF FOR FRONT DESK AND OPHTHALMIC MEDICAL WORK UP AND TESTING HELP WITH OPTICAL DEPARTMENT WITH INVENTORY AND BILLING ISSUES WORK ON...Hourly payFull timeWork at office- ...Hotel Front Desk Agent Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure...Start working todayFlexible hours
$20 - $25 per hour
...learning, team cohesion, and puts patients first. Supporting our front office as a Dental Receptionist, you'll be surrounded by... ...essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds...Daily paidFull timeWork at officeLocal areaBartram Family Dental Care
Harrisburg, PA3 days ago- ...Manager Major Function: Represents the hotel to the guest through the guest's stay by... ...checkout. Responsible for the total desk operation: Act as Manager on Duty, respond... ...name of the person in that room. Keep the Front Desk area neat, clean, and free of safety...Immediate startShift workNight shiftDay shiftAfternoon shiftEarly shift
$13.75 per hour
...Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have...Hourly payStart working todayWork at officeFlexible hoursComfort Inn Mechanicsburg - Harrisburg South
Mechanicsburg, PA13 days ago- ...next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable... ...plus, required within 90 days of employment. HHM Hotels Benefits and Perks ~ Competitive wages for full...Daily paidFull timePart timeNight shiftWeekend work
HHM Hotels
Hummelstown, PA24 days ago - ...Job Description Join our dedicated team at Sheraton, where your attention to detail and passion for hospitality will shine as a Hotel Rooms Inspector. You'll be at the heart of our commitment to exceptional guest experiences, ensuring our rooms and public spaces meet...Immediate start
Sheraton Harrisburg Hershey
Harrisburg, PA13 days ago $41.51k
Salary: See Position Description Location : Strawberry Square, Harrisburg, PA Job Type: Full-time Job Number: 00302590 Division: Public Protection Division Section: Bureau of Consumer Protection Harrisburg Opening Date: 06/02/2026 Closing Date...Full timeWork at officeRemote workFlexible hoursShift workPennsylvania Office of Attorney General
Harrisburg, PA1 day ago$14 per hour
...Public Space Attendant Pay Range Starting from USD $14.00/Hr. Hotel Equities, a multi-award-winning hotel development and... ...COUNTERTOPS, WALLS, VENTS, AND FLOORS WITH SPECIFICALLY ASSIGNED CLEANING AGENTS. EMPTY TRASH CANS AND DISPOSE OF TRASH DUST ALL FURNITURE AND...Daily paidFull timeZero hours contractWork at officeFlexible hoursThe Publisher, a Tribute Portfolio Hotel
Harrisburg, PA1 day ago- ...Our hotel is looking for a hospitality professional with sales experience to help our team increase revenue. You'll act as a go-between for the sales team and the front desk, ensuring that our guests have a wonderful stay while helping to find new customers and increase...
Sheraton Harrisburg Hershey
Harrisburg, PA4 days ago - Job Description Job Description Technica is anticipating a new work opportunity at the DLA New Cumberland location to start this Fall 2026. Expected schedule: Monday-Friday 6:00am-2:30pm with 30-minute lunch break. The General Clerk III Job Description: Provide...Work at officeMonday to Friday
Technica LLC
New Cumberland, PA17 days ago - Job Description Job Description Receptionist, Part Time Hours: Saturday and Sunday 3pm-11pm, 11p - 7a ~ Must be able to work every Saturday and Sunday, 3pm-11pm or 11p - 7a, no schedule modifications to the hours/days will be given Benefits of the Receptionist...Daily paidPart timeWork at officeLocal areaWeekend work
Spring Creek Rehabilitation and Nursing Center
Harrisburg, PAa month ago - Job Description Job Description Description: At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional...Temporary workCasual workWork at officeLocal area
The Orthopedic Institute of Pennsylvania
Enola, PA2 days ago - Job Description Job Description Receptionist - Part Time WEEKENDS ONLY 3p-11p and 11p-7a *Must Have Prior Experience as a Receptionist* Benefits of the Receptionist: Daily Pay Option! Your pay, when you need it! Get paid daily! Competitive Rates PTO to...Daily paidPart timeWork at officeLocal areaNight shiftWeekend workAfternoon shift
Spring Creek Rehabilitation and Nursing Center
Harrisburg, PA18 days ago - ..., and written summaries for management Training Assistance: Help support the development and delivery of training materials for agent services Interested in learning more? Additional details regarding this position can be found in the position description. Work...Full timeSecond jobWork at officeLocal areaRemote workMonday to Friday
$36.83k - $54.16k
Salary: $36,831.00 - $54,162.00 Annually Location : Washington County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2026-58630-00102 Department: Department of Environmental Protection Division: EP DMO California Dstr Mng Off Opening Date: 09/18/2026 Closing...Permanent employmentFull timePart timeWork experience placementSecond jobWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours2 days per week$36.83k
Clerical Assistant 2 As a Clerical Assistant 2 with the Department of Agriculture you are given a great opportunity to support important programs that protect animal health across the Commonwealth. This role offers a positive work environment where your attention to ...Full timePart timeRemote workWork from homeMonday to Friday- ...Education Level Associate's Degree/Certificate Category Hospitality - Hotel Description BASIC PURPOSE: Plan and manage two major... ...related expenses. (3%) Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with...Full timeTemporary workLocal areaFlexible hoursShift work
Twin Tier Hospitality
Harrisburg, PA3 days ago $15 - $16 per hour
.../hour (pending experience) At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative...Daily paidWork at office- Job Title Clerical Support Job Description This job is responsible for clerical support of functional groups in accordance with standard procedures, such as copying, preparing and distributing mail, inventory, data entry, filing, faxing and retrieving documents...For contractorsWork at officeLocal area
$41.51k - $61.93k
Salary $41,506.00 - $61,927.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-57921-00103 Department Department of Human Services Division HS Div Third Prty Liab Opening Date 09/09/2026 Closing Date 9/23/2026 1...Permanent employmentFull timePart timeSecond jobWork at officeLocal areaRemote workWork from homeMonday to Friday3 days per week$36.83k
...Customer Service: Assist walk-in and telephone customers with questions and service needs Record Maintenance: Maintain updated files and desk manuals that reflect policy and procedural changes Request Processing: Process certification and apostille requests and update logs...Full timePart timeWork at officeRemote workWork from homeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hotel Front Desk Agent. Be the first to apply!
Related searches
- ultrasound receptionist Harrisburg, PA
- nursing home receptionist Harrisburg, PA
- receptionist fitness Harrisburg, PA
- urgent care receptionist Harrisburg, PA
- receptionist customer service Harrisburg, PA
- law firm receptionist Harrisburg, PA
- ophthalmology receptionist Harrisburg, PA
- acupuncture receptionist Harrisburg, PA
- pt evening receptionist Harrisburg, PA
- receptionist front desk Harrisburg, PA