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Data Center Technician II Michigan

$32 - $35 per hour

Cirrascale Cloud Services

PositionSummary CirrascaleCloudServicesisseekingaLevel2DataCenterTechniciantosupportthedeployment,maintenance,andtroubleshootingofserver,storage,andnetworkinginfrastructurewithinourdatacenterenvironments. TheLevel2DataCenterTechnicianservesasatechnicalescalationpointforLevel1techniciansandisresponsiblefordiagnosingandresolvingcomplexhardwareissues,supportingoperatingsystemandnetworktroubleshooting,performingremotehandsactivities,andassistingwithlarge-scaleinfrastructureprojects.Thisrolerequiresstrongtechnicalknowledge,attentiontodetail,andtheabilitytoworkindependentlyinafast-pacedproductionenvironment. EssentialDutiesandResponsibilitiesHardwareInstallationandMaintenance Install,rack,stack,andcableservers,storagesystems,networkequipment,andrelatedinfrastructure. Troubleshootandreplacehardwarecomponentsincludingdrives,powersupplies,memory,GPUs,RAIDcontrollers,NICs,fans,andotherservercomponents. Performfirmwareupgradesandhardwarediagnostics. Executehardwaredecommissioningprojectsandvalidatedatawipeprocedures. NetworkandConnectivitySupport Troubleshootnetworkconnectivityissuesusingstandarddiagnostictoolsandcommands. Verifyswitchports,VLANassignments,transceivers,andphysicalconnectivity. Performcross-connects,patching,andcablemanagementaccordingtocompanystandards. Supportnetworkdeploymentandupgradeprojects. OperatingSystemSupport AssistwithLinuxserverinstallations,imaging,andbasicconfiguration. Troubleshootoperatingsystembootissuesandhardware-relatedsystemerrors. ReviewlogsandperformbasicOS-leveldiagnostics. Supportcustomerimagedeploymentandvalidationactivities. RemoteHandsSupport Serveastheon-siteresourceforremoteengineersandcustomers. Performequipmentpowercycles,hardwarereplacements,consoleaccess,visualinspections,andtroubleshootingactivities. Executemaintenanceactivitieswhileensuringcustomerapprovalsandchangemanagementrequirementsaremet. InventoryandAssetManagement Maintainaccurateassetrecordswithincompanysystems. Performphysicalauditsandinventoryvalidation. Manageshipping,receiving,andRMAprocessingactivities. Ensureequipmentisproperlylabeled,tracked,anddocumented. DocumentationandProcessImprovement Maintaindetailedticketupdatesandtechnicaldocumentation. Createandupdateoperationalproceduresandrunbooks. Identifyopportunitiestoimproveprocesses,efficiency,andservicedelivery. TeamSupportandEscalation ProvideguidanceandmentorshiptoLevel1DataCenterTechnicians. Actasanescalationresourceforadvancedtroubleshooting. EscalateissuestoEngineeringorspecializedteamswhenappropriate. RequiredQualifications 2+yearsofdatacenter,server,ITinfrastructure,orrelatedtechnicalexperience. Experiencetroubleshootingserverhardwareandenterpriseinfrastructure. UnderstandingofTCP/IPnetworkingfundamentals,VLANs,andEthernettechnologies. ExperienceworkinginLinuxenvironments. FamiliaritywithRAIDconfigurations,storagesystems,andvirtualizationplatforms. Strongtroubleshootingandanalyticalskills. Excellentverbalandwrittencommunicationskills. Abilitytoliftandmoveequipmentweighingupto50pounds. Abilitytoworkindependentlywithminimalsupervision. PreferredQualifications ExperiencewithGPU-basedserverenvironments. ExperiencewithVMware,Hyper-V,orothervirtualizationplatforms. FamiliaritywithNetBox,Jira,andassetmanagementsystems. BasicscriptingexperiencewithBash,PowerShell,orPython. Previousexperiencementoringjuniortechnicians. CirrascaleCloudServicesisanEqualOpportunityEmployercommittedtofosteringaninclusiveworkplaceandprovidingequalemploymentopportunitiestoallqualifiedapplicants. SalaryRange Thebasesalaryrangeforthe DatacenterTechnicianII is$32-35/hrUSD.Thispayrangereflectsthebroad,minimumtomaximum,payrangeforthisjobforthelocationforwhichithasbeenposted.Compensationdecisionsaredependentonseveralfactorsincluding,butnotlimitedto,anindividual'squalifications,locationwheretheroleistobeperformed,internalequity,andalignmentwithmarketdata. Benefits Comprehensivebenefitspackage,includinghealth,dental,andvisioninsurance,retirementplans,paidtimeoff,andopportunitiesforprofessionaldevelopment. WhyJoinCirrascale? Joinagrowingteamthat’spushingtheboundariesofAIinfrastructure.AtCirrascale,you'llcontributetoprojects poweringnext-generationAIapplicationswhileworkingwithtop-tierhardwareinacollaborativeandinnovativeenvironment.Fromcustomdeploymentstohands-oncustomersupport,everyrolehereplaysapartinenablingbreakthroughsinAI. CompensationPackagedetails Bonus StockOptions #J-18808-Ljbffr Cirrascale Cloud Services

Vacancy posted 5 days ago
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