Office Assistant

Office Assistant

Indiana State Council of Plasterers and Cement Masons Health & Welfare Funds | Indianapolis, IN

Be the Friendly Face That Makes a Difference

Are you a people-person who thrives in a supportive environment where your work directly impacts the lives of hardworking families? Join our team and become the vital connection between 4,000+ active members, retirees, and their benefits—helping them navigate their healthcare and retirement security with confidence.

Why This Role Stands Out

Exceptional Benefits Package That Actually Takes Care of You:

• Competitive Salary: $37,000 - $42,000 (based on experience)
• 100% Employer-Paid Health Insurance (full coverage, no premiums!)
• 100% Employer-Paid Retirement Benefits (your future is secure)
• Paid Time Off
• Stable, Mission-Driven Work Environment

Work That Feels Rewarding:

• Small team atmosphere where everyone matters
• Direct impact helping union families access their earned benefits
• Variety in daily tasks—no two days are exactly the same
• Professional growth opportunities in benefit administration

What You'll Do

As our Office Assistant, you'll be the heart of our operations, ensuring smooth daily functions while providing exceptional service to our members and their families.

Member-First Service

• Be the welcoming first point of contact for phone calls, emails, and office visits
• Guide members through benefit questions and eligibility inquiries with patience and expertise
• Provide clear, accurate information about fund policies and procedures
• Ensure timely resolution of member concerns by coordinating across departments

Administrative Excellence

• Maintain accurate member records including benefits, contributions, and eligibility data
• Process forms and applications with precision and attention to detail
• Prepare correspondence, reports, and essential documents
• Support website updates and digital communications

Event & Meeting Support

• Assist with Board meetings, fund events, and training sessions
• Prepare agendas, take minutes, and coordinate meeting logistics
• Help create a professional, organized environment for important gatherings

Office Operations

• Keep the office running smoothly with supply management and vendor coordination
• Maintain organized, efficient filing systems and workspace
• Support special projects and compliance documentation

What We're Looking For

Essential Qualifications:

• High school diploma or equivalent (Associate degree preferred)
• Previous administrative or customer service experience
• Proficiency in Microsoft Office Suite and database management
• Excellent communication skills—both written and verbal
• Strong organizational abilities with keen attention to detail
• Ability to handle multiple priorities while meeting deadlines

Qualities We Value:

• Empathetic: Genuine care for helping people navigate their benefits
• Professional: Discretion in handling confidential member information
• Adaptable: Comfortable in a unique union environment serving diverse members
• Detail-Oriented: High standards for accuracy in member-sensitive work
• Team Player: Collaborative spirit with a positive attitude

Bonus Points For:

• Familiarity with Taft-Hartley plans or benefit administration
• Experience in union operations or similar member-service environments

About Our Organization

We're more than just a benefits office—we're guardians of security and dignity for plasterers, cement masons, and their families across our region. Every day, our work ensures that hardworking tradespeople have access to quality healthcare and retirement security they've earned through their dedication to building America's infrastructure.

When you join our team, you're not just taking a job—you're becoming part of a mission that values service, integrity, and taking care of people who dedicate their careers to essential skilled trades.

Ready to Make Each Day Count? Join a team where your administrative skills directly support working families who depend on the benefits they've earned. This isn't just another office job—it's an opportunity to be an essential part of something meaningful.

Indiana State Council of Plasterers and Cement Masons Health & Welfare Funds is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.