Insurance Specialist

MN Urology has a full time opening for a Medical Insurance Specialist

Monday - Friday, Day Shift, No evenings, weekends or holidays

PRIMARY SUMMARY :

Answers and responds to incoming Business Office telephone calls, coordinates insurance with assigned third party payers, investigates and processes denied claims.

RESPONSIBILITIES:

• Answers incoming calls to the Business Office regarding insurance questions.
• Attempts to assist patients and resolve billing issues.
• Routes calls to proper person if unable to help.
• Uses excellent communication skills and provides good customer service to patients, internal staff and external contacts.
• Monitor outstanding aging for assigned payors on a daily basis, in order to increase reimbursement.

EDUCATION/TRAINING/LICENSURE:

• Two (2) plus year's medical accounts receivable experience required.
• Experience with third-party payors and familiarity with ICD-10 and CPT codes.
• Experience working government payer accounts and navigating Medicare and Medicaid billing requirements
• Knowledge of Athena Medical Practice Management System preferred, but not required; will train the right person.
• Knowledge of Microsoft Office Suite
• Possess strong denial follow-up experience, as well as excellent customer service skills

Minnesota Urology, P.A. is an equal opportunity employer.