Facilities Technician

Job Description

Job Description

Salary: $24 per hour

About Us
New Horizons is a mission-driven organization supporting youth and young adults experiencing homelessness in Seattle. We are a collaborative, caring, and dynamic team working to create a safe and empowering space for our community. Were currently seeking a dependable and detail-oriented Facilities Technician to help us maintain a safe, organized, and well-functioning environment across our facilities and programs.

Position Summary

The Facilities Technician will provide building and asset maintenance and support for New Horizons andis responsible forthe overall building health and aesthetic condition of the facility while working closely with the Director of Operations. Balancing both scheduled preventive maintenance and on-demand work requests via a ticket system,this role ensures all building systems function at peak efficiency. The ideal candidate is proactive, highly adaptable, and dedicated to minimizing equipment downtime through continuous inspections and prompt, reliable repairs. This position requires a person that is organized, detail-oriented,self-starting,and can perform in an environment where interruptions are common. The nature of this position ismostlyindependent, requiring creative thinking, excellent interpersonal relationships, and conflict resolution skills.

Essential Duties and Responsibilities

Facilities andMaintenance

• Assistwith tracking,receivingand organizingwork ordersand building needs

• Review ticket system and respond to facilities service and maintenance requests

• Investigate and troubleshoot service requestsand potential facility needsto provide necessary mitigation & information for Director

• Help assure stewardship,organizationand securityofNew Horizonsphysical assets, including IT equipment,toolsand various supplies

• Work cooperatively and interdependently withOperationsteamonbuildingmaintenanceand supply needs

• Help assemble and/or move furniture, complete minor repairs

• Perform scheduled preventative maintenance as applicableas well asidentifyanypotentialexisting gaps in maintenance schedules

• Collect andmaintainhistorical data andidentifytrends foroperationalimprovement

• Provide vendor support and escort,maintainsupplier records,stockand inventory

• Conduct building and maintenance auditsdaily & routinely when on shift

• Assistwith coordinationofmaintenanceand upkeepofNew Horizons van

• Otherduties as assigned

Required Qualifications (Knowledge, Skills & Abilities)

• Valid Washington state Drivers License

• Experience developing andmaintainingsystems to improve efficiency and communication

• Must have a high degree of initiative, motivated self-starter, adapt to a changing environment, detail-oriented, organized, and flexible

• Highly collegial - able to work positively and productively with colleagues and volunteers at all levels - in person, by email and telephone

• Able to meet deadlines, multi-task in a cross-functional environment, and interact with all levels of personnel, board members, donors,volunteersandprogram participants

• Proficiencyin Office 365 andverybasicIT troubleshooting skills

• Excellent written and verbal communication skills; outstanding customer contact skills

• Tact,discretionand judgment when working with sensitive or confidential information

• Willingness to roll up your sleevesto get the job done

New Horizons is an equal opportunity employer and qualified applicants from all cultures and communities are encouraged to apply, especially people of color, members of the LGBTQIA+ community and people with lived experience.