Head of Product, Conversations
Confidential
Head of Product, Conversations
About the Company
Popular provider of help desk software
Industry
Internet
Type
Privately Held, VC-backed
Founded
2011
Employees
51-200
Funding
$11-$25 million
Categories
- Information Technology & Services
- Technology
- Internet
- CRM
- Customer Service
- Customer Support Tools
- Group Email
- Finance
- Software
Specialties
- web applications
- cloud
- and help desk
- help desk
- customer support
- customer service
- shared inbox
- knowledge base
- live chat
- and customer experience
Business Classifications
- SAAS
- B2B
About the Role
The Company is seeking a Head of Product for its Conversations group, a pivotal role in the evolution of customer support software. The successful candidate will be responsible for the end-to-end management of the Conversations product group, which includes the Inbox and Copilot product lines. This role demands a strategic leader who can set the vision and roadmap, drive product monetization, and ensure the seamless integration of AI to enhance the customer experience. The Head of Product will be at the forefront of the company's mission to build AI that allows support professionals to focus more on the human side of customer interactions, while also being accountable for the revenue growth of the group. Applicants for the Head of Product role at the company should have a proven track record of owning and scaling core products, with a strong understanding of both the commercial and technical aspects. The ideal candidate will have experience in shipping AI-powered products, be adept at collaborating across different product surfaces, and have a keen focus on outcomes and product craft. The role requires a leader who is data-driven, technically fluent, and has a deep understanding of B2B SaaS. The Head of Product will also be expected to embody the company's values of being happy to help, prioritizing craft over convention, and fostering a culture of progress and ownership.
Hiring Manager Title
Chief Product Officer
Functions
- Product Management
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Product, Conversations in San Francisco, CA vacancy
$225k - $300k
...message, please disregard it and alert us at ****@*****.***. Head of Product Location Employment Type Full time Location Type Hybrid... ...and product knowledge. They can lead unlimited, simultaneous conversations 24/7, meeting buyers when they’re most active and engaged. Superhumans...SuggestedFull time1mind AI Inc.
San Francisco, CA2 days ago$200k - $250k
...changing outcome, let’s connect. Role We are hiring a hands-on product leader invigorated by how agents change the SDLC and product... ...Product Case Study & Cross-Functional Onsite Panel Reference Conversations Offer Compensation & Location The anticipated base salary range...SuggestedFor contractorsImmediate startTread Corp
San Francisco, CA2 days ago$250k - $290k
...Head of Product You’ll own product at Firecrawl. We've gotten here on the strength of a product developers love and a small team with sharp... ..., not where you went to school. Intro Chat (~25 min) — A conversation to get to know each other before we go deep. What you've built...SuggestedFull timeTemporary workFor contractorsRemote workVisa sponsorshipFlexible hoursFirecrawl
San Francisco, CA4 days ago- ...pharmaceutical and biotech companies increase production efficiency, reduce costs, and minimize... ...AI. About the Role We're looking for a Head of Product to own and drive the product... ...technical fluency — you can have deep conversations with engineers and data scientists about...SuggestedFull timeRemote work
Katalyze AI, Inc.
San Francisco, CA2 days ago - ...Backcountry, and One Kings Lane already on board. This is a true 01 product leadership role. You won't be inheriting a roadmap, a team, or... ...workflows, segmentation, image creation, self-optimizing conversations) into product brands love Build the systems, rituals, and...Suggested
- ...Head of Product, AI Platform About the Company Innovative AI-powered product studio Industry Information Technology and Services... ..., particularly in the context of LLMs, agents, or conversational interfaces, is essential. Applicants for the Head of Product...
- ...metrics. Key responsibilities include designing and executing A/B tests to drive improvements in conversion and engagement. The ideal candidate will work closely with product, marketing, and engineering teams to implement data-driven strategies that accelerate business...
$2,000 per month
...Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded... ...the edge cases. Speak for the customer. Show up in leadership conversations as the voice of the customer, pushing for solutions that genuinely...Home office$245k - $295k
...built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection.... ...2022 List.Front is looking for a Design Director to lead our Product Design team and elevate the craft, speed, and impact of what we...Work at officeImmediate startRemote workWork from homeMonday to Friday$285k - $310k
...a high bar for itself - keep reading. Socure is seeking a Head of Credit Products to define and lead a new line of business focused on credit... ...strategy, representing the company in strategic customer conversations, industry forums, and market-facing thought leadership as...Work at office$304k - $418k
...this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field...Work experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per week$150k - $200k
...processes to deliver AI-driven solutions that satisfy the needs of our B2B customersCollaborate with UX design efforts supporting product iterations of our B2B dashboard as well as integrated platformsCollaborate with engineering and machine learning teams to master the...Full timeLocal area$340k - $425k
...the tools, resources, and support you need to grow your career.Product at BrexThe Product team is at the forefront of Brex's mission... ...investments that improve GTM metrics such as CAC payback, pipeline conversion, and efficiency.Define and execute a multi-quarter Growth...Work at officeRemote work3 days per week$250k - $300k
...At Archive, we believe great products should live many lives. We build the technology that powers branded resale for some of the world’s... ...better, we’d love to meet you. About the role… Archive is hiring a Head of Product to bring clarity, focus, and strong decision‑making...Remote workShift workArchive
San Francisco, CA3 days ago$229k - $300k
..., we are building the infrastructure for the next era of the global economy. Join us! Overview Mesh is seeking our first Head of Card Product. Crypto solved receiving value. It has not solved spending it. Hundreds of millions of people hold crypto they cannot use...Full timeWork at officeRemote workNight shift2 days per weekMesh
San Francisco, CA4 days ago$258.5k - $375.6k
...This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft... ...for a highly strategic, visionary, and technically adept Head of Product, North America Payments . In this executive-level role...Full timeWork at officeAdyen
San Francisco, CA2 days ago$300k - $350k
...Head Of Product Northbeam is building the world's most advanced marketing intelligence platform, providing top eCommerce brands a unified view of their business data through powerful attribution modeling and customizable dashboards. Our technology helps customers accurately...Work at officeRemote workWork from homeFlexible hours3 days per weekNorthbeam LLC
San Francisco, CA4 days ago- ...San Francisco, CA (Hybrid) or Remote Product Full-time Posted April 15, 2025 Overview The Fintown is looking for a passionate and experienced Head of Product to lead our product vision, strategy, and roadmap as we scale our financial platform. You will be a key member...Full timeImmediate startRemote work
Thefintown
San Francisco, CA1 day ago - ...Open Deep Search), global programs like the Open AGI Summit, and a fast-growing builder community. About the Role We're hiring a Head of Product for the Foundation to turn our research into shipped, public-facing products: agent evaluation platforms, benchmarks,...
Sentient Foundation
San Francisco, CA2 days ago - ...globally.Why This Role Exists:The business has reached a stage where product and digital can no longer be treated as a support function.... ...into embedded, scalable capabilities that move metrics — conversion, retention, margin, and operational efficiency. Pilots are not...Shift work
Confidential Company
San Francisco, CA3 days ago - ...company in San Francisco that lets developers convert any URL into clean, structured data with a single API, is looking for their first product leader to build the roadmap and strategy! To note: this is a hybrid role (three days-a-week in office) north of the Castro District...Permanent employmentWork at office3 days per week
Van Kaizen
San Francisco, CA3 days ago - Head of Product Gaia Health Full-time, San Francisco, open to hybrid About the Role Gaia is a consumer health company re-defining our experience with medicine across the whole stack. We have created technological breakthroughs in drug delivery technology that enable...Full timeShift work
Gaia Health
San Francisco, CA2 days ago - ...Intel, IBM, and Shopify. We recently raised our Series B and have grown 800% over the last 12 months. The Opportunity Ivo's product has been built by founders who understand contracts deeply and care intensely about quality. That's landed us inside legal teams at...Contract workWork at officeRemote workVisa sponsorshipRelocation packageFlexible hours
IVO Inc
San Francisco, CA4 days ago $173.8k - $334.5k
...evolving competitive landscape, we are looking for a Director of Product Management to help define what the modern professional... ...prototypes, roadmap discussions, launch planning, and executive conversations.• Help teams distinguish between technically impressive ideas...Full timeTemporary workLocal areaWorldwide$180k - $200k
...CDP, and AI-native intelligence. We are seeking a Director of Product Management to own the strategy and execution of our core programmatic... ...to business outcomes across impression, engagement, conversion, and revenue2. Measurement-Driven Performance & Campaign Outcomes...Flexible hoursShift work$197.3k - $313.7k
...OverviewTableau, a Salesforce company, is looking for a Director of Product Management to join our Tableau Cloud & Server AI product team... ...shaping the future of how people interact with data through conversational AI and intelligent analytics. You'll own products from...Full time$173.8k - $334.5k
...embrace it, and an engineering org already in motion. We need a product leader to take the spark and own the connection with the... ...collaborate across Adobe and go where the outcome takes you.You can converse across the whole agentic stack: agentic coding, CI/CD, build systems...Full timeTemporary workLocal areaWorldwideShift work- Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or...
- ...Head of Product About the Company AI-native operating system for the construction materials logistics market Industry Computer Software Type Privately Held, VC-backed Founded 2024 Employees 11-50 Specialties construction software hauling...
$275.9k - $370k
Job Posting Title:Executive Director of Product, Growth & MonetizationReq ID:10135762Job Description:Disney Entertainment and ESPN Product... ...data-driven learning, and rapid iteration across acquisition, conversion, and retention funnels.·Ecosystem Thinking: Navigate complex...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Product, Conversations. Be the first to apply!
Related searches
- product marketing director San Francisco, CA
- chief product officer San Francisco, CA
- director of product engineering San Francisco, CA
- head of product design San Francisco, CA
- director of product growth San Francisco, CA
- product director San Francisco, CA
- head of product marketing
- product marketing director
- director of product safety
- chief product officer