Office Manager

Office Manager

Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

DSG is seeking an Office Manager in our Minot, ND location. In this full time, hourly position, work typically ranges between the hours of 8 am and 5 pm, Monday through Friday, but may vary on occasion according to business needs. As an Office Manager, you will provide support to the branch by performing a wide variety of administrative duties and be responsible for overall day to day office operations.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies, we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of an Office Manager:

• Maintain responsibility for the overall success of our phone system through answering and directing calls in a courteous and professional manner while working to improve on-hold time, incoming ring time, and overall customer calling experience
• Manage customer, vendor, and other visitors' experience to our branch including greeting customers/visitors, directing them to the appropriate person/area or responds to their inquiries
• Oversee planning and coordination of customer and employee events
• Assist with processing and organizing Vendor Rebates and Returns
• Balance cash drawer and prepare bank deposit and daily EDIT report
• Manage freight claim process
• Operate and maintain office equipment and supplies
• Create/Update spreadsheets and databases as requested by the branch manager
• Assist Operations Manager and Branch Manager on other administrative duties, such as managing special projects
• Assist in coordinating general maintenance and repair projects, office furniture, filing system, and manage some branch communications as needed
• Identify work procedures in a priority manner, prioritize workflow and communicate priorities effectively with associates
• Advise branch manager regarding customer related and/or branch procedural issues that may need to be addressed
• Analyze and resolve work problems, or assist associates in solving work problems
• Manage office access including opens and closes of the building and ensure security, cleanliness, and overall professional environment

A Successful Office Manager Typically Has:

• A minimum of a high school diploma or equivalent.
• At least 2-4 years' experience in a general office setting.
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Strong attention to detail, paired with the ability to multi-task.

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
• We know the importance of family and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.