Training & Quality Specialist
Hunter Douglas
Hunter Douglas seeks a Training & Quality Specialist, Field Services to elevate performance of technicians installing and servicing custom window treatments and smart-home shading. In this role, you’ll design and deliver technical and customer-focused training, conduct field and call quality audits, and track key metrics like first-time fix rates and customer satisfaction. You’ll translate product and process changes into clear training, coach technicians for consistency and craftsmanship, and partner with operations and manufacturing teams to reduce defects and rework while reinforcing our culture of quality and innovation.
Vacancy posted 1 day ago
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