Parts Specialist

Vocational Truck Parts Specialist

Location: New England Truckmaster Plainville, CT

Company: DeVivo Companies

About DeVivo Companies: For over a century, DeVivo Companies has delivered comprehensive transportation, fleet, and equipment solutions across the Northeast. Our capabilities span fleet maintenance and repair, school and commercial bus sales and service, and truck and trailer equipmentincluding towing, refrigerated transport, yard trucks, and specialty vehicle builds. Supported by a full Parts & Tools operation, twelve regional locations, OEM partnerships, factory-trained technicians, and extensive inventories, we provide complete lifecycle support for the vehicles and equipment that keep businesses and municipalities moving. At DeVivo, long-term customer success drives everything we do.

Position Overview: DeVivo Companies is seeking a knowledgeable and customer-focused Vocational Truck Parts Specialist to join our New England Truckmaster team in Plainville, CT. In this role, you will play a critical part in supporting counter and phone sales, assisting technicians and customers with parts identification, managing inventory, and building strong vendor and customer relationships.

What We Offer

• Competitive Pay: $25.00 $35.00 / hour (plus bonus potential)
• Comprehensive Benefits: Medical, dental, and life insurance
• Financial Security: 401(k) plan with company match & Flexible Spending Account (FSA)
• Work-Life Balance: Paid time off (PTO) and paid holidays
• Career Growth: Clear promotion opportunities (we prioritize promoting from within!)
• Perks: Employee referral bonus program

Primary Responsibilities

• Execute counter and telephone sales of vocational truck parts, equipment, and accessories.
• Assist retail customers and internal service technicians in identifying, sourcing, and purchasing correct parts.
• Build, maintain, and enhance long-term customer service relationships.
• Oversee parts ordering, procurement, stocking, shelf-replenishment, and billing.
• Create, process, and receive parts requisitions and purchase orders.
• Handle shipping and receiving duties as needed.
• Maintain positive working relationships with suppliers and vendors.
• Conduct regular physical inventory counts and help maintain accurate stock records.

Qualifications & Requirements

• Experience: Minimum of 3 years of experience in parts sales, warehousing, or inventory control within the automotive, truck, or heavy equipment industries.
• Specialized Knowledge: Prior experience with vocational truck parts and accessoriesspecifically towing and snowplow equipmentis highly desirable.
• Technical Skills: Ability to effectively research parts using digital catalogs, schematic diagrams, and manufacturer resources.
• Software: Proficiency with Microsoft Office and standard inventory/ERP software.
• Soft Skills: Strong written, verbal, and interpersonal communication skills with a track record of excellent customer service.
• Adaptability: Proven ability to thrive in a fast-paced environment.
• Licensing: Valid driver's license required.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected status.