Returns Specialist

Returns SpecialistVuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.Job DescriptionVuori Returns Specialists are responsible for processing and issuing refunds for ECOM and Wholesale returns in a fast-paced, high-volume environment. You are responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers. Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner.What you'll get to do:Receiving and processing returnsQuality grading and inspection of returned itemsTransferring of goods back to the DCWork cross functionally with other departmentsFolding and repackagingProvide quality feedback to leadershipQualificationsWho you are:Warehouse or retail experienceBasic computer and Microsoft Office skillsAbility to work in a fast-paced environmentHighly organized and detailed orientedAbility to self-manage and assist fellow team membersMust be able to safely lift and carry up to 30 lbsAdditional InformationOur investment in you:At Vuori, we're proud to offer the following to our employees:Health InsuranceSavings and Retirement PlanEmployee Assistance ProgramGenerous Vuori Discount & Industry PerksPaid Time OffWellness & Fitness benefitsThe hourly range for this role is $19/hr - 21/hr.Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.All your information will be kept confidential according to EEO guidelines.