Human Resources Generalist

External People Ops – HR Generalist

Commonwealth Cash Management / CommpayHR is seeking an experienced and client-focused External People Ops – HR Generalist to deliver fractional Human Resources services to our client organizations. This role acts as a trusted HR business partner, supporting client leadership teams with hands-on HR guidance, compliance support, and people-centered solutions.

The External People Ops – HR Generalist plays a critical role in advancing our "Be the Employest" initiative - helping client organizations become employers of choice while strengthening compliance, process consistency, and employee experience.

This is an ideal opportunity for an HR professional who enjoys variety, client engagement, consulting-style work, and leveraging HR technology to drive meaningful outcomes.

What You'll Do

In this role, you will provide end-to-end HR generalist support across multiple client environments, including:

• Deliver fractional HR services aligned with each client's defined scope of engagement
• Serve as a trusted advisor to client leadership, managers, and non-HR stakeholders
• Administer HR programs including onboarding, employee relations, performance management, training, and policy implementation
• Support recruiting efforts, including job postings, hiring processes, and new hire orientation
• Administer benefits programs, including employee communications and issue resolution
• Maintain compliance with federal, state, and local employment and benefits laws
• Support affirmative action initiatives and EEO reporting (including EEO-1 filings)
• Partner with internal Client Experience teams as needed to support service delivery
• Act as a project manager for HRIS implementations, payroll platform transitions, and other HR technology initiatives
• Become an expert in CommpayHR's HRIS and employee management platforms (including iSolved and proprietary solutions such as Share & Perform, Attract & Hire, and Learn & Grow)
• Identify opportunities to expand client engagements through additional consulting services, software adoption, or improved HR processes
• Maintain HRIS records, generate reports, and ensure data accuracy
• Recommend process improvements and best practices to enhance efficiency and client outcomes

What We're Looking For

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2–5 years of progressive HR generalist experience (or equivalent combination of education and experience)
• Strong knowledge of HR best practices and employment law compliance
• Excellent interpersonal, communication, and relationship-building skills
• Experience working with HRIS platforms and employee data systems
• Proven ability to handle sensitive and confidential information with discretion
• Strong organization skills, attention to detail, and ability to manage multiple priorities
• Comfortable coaching and supporting non-HR leaders and teams

Preferred Attributes:

• Experience working in a client-facing, consulting, or multi-organization environment
• Familiarity with HR technology implementations or payroll system transitions
• A proactive, solution-oriented mindset with strong problem-solving skills

Why Join Us

• Work in a dynamic, client-facing HR role with meaningful impact
• Exposure to a wide range of industries, leadership styles, and workplace challenges
• Opportunity to grow your HR consulting and business partner skill set
• Be part of a mission-driven organization focused on helping employers be their best