OFFICE PROCESSING CLERK SUPERVISOR

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Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today! As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

ASTD10

LOCATION OF POSITION

Washington Country

18800 Roxbury Rd

Hagerstown, MD 21746

POSITION DUTIES

The Office Processing Supervisor is responsible for sorting all incoming mail for the largest state

correctional institution of approximately 3,000 inmates, as well as the institution's departmental

mail. This position also supervises an office processing Clerk II.

• Ensures staffing levels are adequate when staff member is on leave.

• Participates on interview panels to recommend the hiring of new clerical staff.

• Prepare reports as needed to be sent to the Business Office to Accounts

• Payable for proper bill payments.

• Attend and participate in monthly staff meetings, or any other meetings

• Process all aspects of the institutions incoming and outgoing mail.

• Staff incoming mail is placed in the appropriate mail boxes.

Inmate incoming mail, including magazines and newspapers, are

identified by the correct cell location found on OCMS, and sorted

by housing unit locations. All letters are opened and inspected for

contraband. Any money orders found are returned to sender with

notification to send to the lock box location. Complete form letters

for any contraband found, i.e., Polaroid photos, postage stamps,

cash, personal checks, etc. Copies are made and sent to the

appropriate places. Forward and return mail to inmates who have

left the institution. Record all legal mail on the receipt logs for

inmate's signatures.

• Process incoming and outgoing staff and inmate certified mail.

• Attach postage to outgoing staff mail, ensure that inmate's outgoing

certified mail has a voucher to pay for postage from his account, log

inmate incoming and outgoing certified mail in log books for signatures.

• Attach postage to all of the institutions first class staff mail.

• Sort inmate request slips as needed.

MINIMUM QUALIFICATIONS

Education : Completion of the eighth grade.

Experience : Three years of experience typing correspondence reports, charts or other documents from rough draft, corrected copy or oral instruction on a typewriter or on a keyboard of personal computer, computer terminal or word processor.

Notes:

1. Candidates may substitute additional experience typing or performing other clerical duties on a year-for-year basis for the required education.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate for six months of the required experience.

3. Candidates may substitute five courses or six months of clerical training in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience working in an environment receiving, processing, and maintaining confidential information. 2. Experience providing customer service to the public, co-workers, and/or officials to include critical thinking and decision making.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to View email address on us.edajobs.com or faxed to View phone number on us.edajobs.com. Paper application materials must be received in our office by the closing date for the recruitment. Oluwakemi Oyesile View email address on us.edajobs.com If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to View email address on us.edajobs.com referencing the recruitment number in the subject line, or fax to View phone number on us.edajobs.com (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment. If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at View email address on us.edajobs.com We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.