Service Technician II - Pacific Oaks Apartments, Goleta, CA

Job Description

Job Description

Service Technician II

The Towbes Group | Santa Barbara & Ventura Counties

Build Your Career with a Central Coast Legend

For over 60 years, The Towbes Group has been creating communities where people thrive. As an award-winning, fully integrated property management, development, and construction services firm headquartered in Santa Barbara, we're looking for an experienced Service Technician II to help maintain the quality, safety, and value of our apartment communities.

This is more than a maintenance role — it's an opportunity to take ownership of a community's physical condition, mentor and collaborate with a strong on-site team, and build a real career path with a company that invests in its people. You'll be part of a culture built on Community, Integrity, Quality, ROI, Sustainability, Team, and Customer Service.

What You'll Do

As a Service Technician II, you'll take the lead on keeping your community running smoothly and looking its best:

• Keep an adequate supply of make-ready units on hand, inspecting vacant apartments and turning them within 7–10 days
• Perform preventative maintenance and diagnose/repair issues across HVAC, electrical, plumbing, pool, carpentry, drywall, and appliance systems
• Handle fixture repairs, water leaks, electrical inspections, door and cabinet replacement, and general unit upkeep
• Document work orders accurately and thoroughly
• Partner with your Community Manager and on-site team to deliver quality, efficient, and cost-effective solutions
• Schedule, coordinate, and negotiate pricing with vendors and contractors
• Rotate through the on-call program to support residents after hours
• Manage parts inventory and keep the shop organized
• Respond to and resolve resident concerns promptly, escalating when needed within 24 hours
• Use AI tools thoughtfully to streamline routine tasks, draft communications, and support reporting — always with a careful human review for accuracy and professionalism

What You Bring

• High school diploma or trade school certificate
• 3–5 years of relevant maintenance experience
• Intermediate-level skills across HVAC, plumbing, electrical, painting, appliance repair, carpentry, and pool maintenance
• A valid driver's license and a dependable vehicle for transporting tools
• Comfort with computers, tablets, and everyday AI tools
• CAMT certification a plus
• Willingness to travel between communities in Ventura and Santa Barbara counties, with occasional evenings, weekends, or overtime
• Strong communication skills and a genuine commitment to resident and team satisfaction
• The physical ability to lift/move up to 85 lbs, climb stairs with an appliance dolly, and work in varied indoor/outdoor conditions

Grow With Us

We believe in developing our people. Strong performance here can open doors to:

Service Technician III ? Regional Maintenance Supervisor ? Facilities Director — plus other paths shaped around your goals and the needs of the Towbes Group.

Why You'll Love Working Here

• Competitive pay: $24.76–$35.82/hour
• Set schedule: Monday - Friday, 8:00 AM–5:00 PM
• Full health coverage: medical, dental, vision, life, and long-term disability insurance
• Strong retirement support: 401(k) with a liberal company match
• Time to recharge: paid vacation and sick time programs
• Local perks: access to the Local Coastal Housing Partnership benefits
• A team that has your back: join a company with six decades of stability and a genuine investment in its people

Ready to Join Us?

If you're a skilled, dependable technician who takes pride in keeping communities safe, comfortable, and well-maintained, we'd love to hear from you. Apply today and help us build the kind of communities people are proud to call home.

The Towbes Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of this position.