Site Specialist
Indotronix International Corporation
Site Specialist - Inventory Management & Customer Service Location: North Chicago, IL 60086 | Job Type: Contract | Onsite | Full-Time (Mon-Fri, 6:00am-2:30pm) About the Role Join a dynamic team as a Site Specialist, supporting managed service customers onsite with inventory management and exceptional customer service. This hands-on role is ideal for detail-oriented professionals who thrive in fast-paced environments and are eager to contribute to operational excellence. You'll work directly with customer procurement teams, regional sales, and vendors, ensuring accurate stock levels and seamless service delivery. Responsibilities
- Conduct precise, regular inventory counts and update site stock records.
- Collaborate with customer procurement teams to place timely replacement orders.
- Unpack, verify, and accurately store incoming inventory shipments.
- Identify and resolve discrepancies, escalating concerns to appropriate contacts.
- Deliver comprehensive sales support: order entry, expediting, customer call resolution, returns, and backorder processing.
- Support the regional sales team with quotes, projects, and problem-solving.
- Represent the company professionally at all customer locations.
- Perform additional assigned duties to meet customer and team objectives.
- 2+ years in inventory management or customer service.
- High school diploma or equivalent.
- Strong attention to accuracy and detail.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Word and Excel.
- Ability to prioritize workload in a self-directed environment.
- Effective verbal and written communication abilities.
- Able to work onsite and lift up to 40 lbs regularly.
- Commitment to integrity and ethical standards.
- Experience with ERP or mainframe systems.
- Familiarity with order processing and vendor/customer interactions.
- Opportunity to work with industry-leading clients and regional sales teams.
- Exposure to supply chain and customer service best practices.
- Career growth in a high-impact, visible role.
- Supportive onsite work environment.
- Equal opportunity employer - all qualified applicants considered.
Vacancy posted 4 days ago
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