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Product Support Engineer Zendesk & Web Platforms

International Rescue Committee

A humanitarian organization is seeking a Technical Support Specialist to focus on software systems management and Zendesk administration. This role involves troubleshooting, managing support queues, and contributing to development sprints for enhancements. The ideal candidate will have experience in technical support and knowledge of web technologies like HTML, JavaScript, and Zendesk. This is a remote position with competitive pay and a comprehensive benefits package. #J-18808-Ljbffr

Vacancy posted 4 days ago
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