Product Support Engineer Zendesk & Web Platforms
International Rescue Committee
A humanitarian organization is seeking a Technical Support Specialist to focus on software systems management and Zendesk administration. This role involves troubleshooting, managing support queues, and contributing to development sprints for enhancements. The ideal candidate will have experience in technical support and knowledge of web technologies like HTML, JavaScript, and Zendesk. This is a remote position with competitive pay and a comprehensive benefits package. #J-18808-Ljbffr
$55k - $85k
...leading agile content management platform. Our suite of open solutions... ..., and hundreds more. The Support Engineer role is responsible for providing... ...’ll work primarily through Zendesk tickets, collaborating... ...is a plus. Understanding of web technologies , including REST...ZendeskPlatformWebAgency workRemote workShift workWeekend workAfternoon shiftWeekday work- ...Zscaler Zero Trust Exchange™ platform, which is found in our SASE... ...fosters an inclusive and supportive culture that is home to some... ...looking for an experienced Product Support Engineer II to join our Global... ...Engineer supporting networking or web security products...PlatformWebWork at officeLocal area
$126.8k - $228.2k
...our Global Escalation Team As a Senior Product Support Engineer, you will become a key technical... ...products including our Zero Trust Security platform. You'll focus on cutting‑edge services... ...of TLS/SSL, reverse proxy and related web technologies. Demonstrate experience...PlatformWebPermanent employmentWork from homeWorldwideHome officeFlexible hours$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which... ...supporting SaaS, enterprise web applications, or custom internal tools... ...environments Familiarity with cloud platforms (Azure preferred) Experience writing...PlatformWebFull timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York... ...built on innovative products, ambitious goals, and... ...customer inquiries via Zendesk and Zoom calls ensuring... ...Become an expert in Gong's platform, mastering its... ...as telephony systems, web conferencing tools, CRMs...ZendeskPlatformWebHourly payFull timeRemote workWork from homeFlexible hours- ...Behind every SaaS Product is a Team In Vimachem... ...AI-enabled MES platform purpose-built for... ...ambitious and experienced engineer ready to... ...Implementation & Support Engineer , you will... ...traces. Support API/web‑service–based integrations... ...systems (e.g. Zendesk, Jira Service...ZendeskPlatformWebRemote workFlexible hours
- ...cloud application platform that enables developers, DevOps engineers, and platform teams... ...Impact of a Cloud Support Engineer Support at... ...databases, caching, and web performance Support... ...tickets via Zendesk, with occasional live... ...: Collaborate with Product and Engineering to...ZendeskPlatformWebRemote workWorldwideMonday to FridayFlexible hoursWeekend workWeekday work
- ...Job Title: Support Engineer Location: Lewis Center Overview: We are seeking... ...customers, resolving issues with our products, and helping to ensure our... ...systems, databases, and web applications Excellent communication... ...support tools such as JIRA, Zendesk, or Salesforce preferred...ZendeskWeb
- ...first voice dictation platform people use more than their... ..., growth experts, and engineers rethinking human-... ...looking for a Technical Support Engineer who doesn't... ...customers feel about our product in their inbox, in... ...like Pylon, Intercom, or Zendesk Familiarity with...ZendeskPlatformImmediate startShift work
- ...scale modern applications. Our platform delivers self-service... ...’re looking for a Technical Support Engineer who thrives on solving complex... ...diagnosing and resolving real‑world production issues in Kubernetes... ...experience with support tools like Zendesk. Excellent written and...ZendeskPlatform
$100k - $120k
...Are: As the Senior IT Support Engineer, you will bring your technical... ...AD), Google Workspace, MDM platforms (Jamf Pro, Intune), network... ...to improve efficiency and productivity within the Supergoop!'s... ...with ITSM tools such as Jira, Zendesk, and Freshservice ~...ZendeskPlatformFull timeWork at officeFlexible hours$137k - $205.6k
...Technical Support Engineer New York City; San Francisco Bay Area About... ...leading usage-based billing platform built for modern software... ...Metronome, companies can launch products faster, offer any pricing... ...system, such as Pylon, Zendesk, Front, or similar Compensation...ZendeskPlatformWork experience placement- ...About this Role As a Support Engineer, you will be at the center of providing an excellent experience... ...in customer inquiries to drive product improvement, as well as opportunities to... ...concepts. Your knowledge of integrations and platforms will be key to your success, as you\'ll...PlatformWork at officeRemote work
$100k - $130k
...realizing the full potential of their AI investments. The KX platform delivers transformational value by addressing data... ...Pacific. Overview of the Role KX is hiring a KDB+ Product Support Engineer for our New York team.You will provide advanced technical support...PlatformWork at office- ...integrations, governance support, and slashing... ...technically proficient Support Engineer to join our team. In... ...infrastructure, products, and services. You'll... ...troubleshooting for blockchain platforms, APIs, and... ...project management tools: Zendesk, Slack, Jira, Notion....ZendeskPlatformFull timeRemote work
$37 - $41 per hour
...Uniswap Labs builds products that help millions... ...from the Uniswap Web App and Wallet to... ...As a Customer Support Associate, Nights... ...and ensuring smooth platform operations outside... ...broader support and engineering teams to flag incidents... ...queries via Zendesk email. Ensuring that...ZendeskPlatformWebHourly payFull timeRemote workNight shiftWeekend work$65k - $85k
...computing investments. We support organizations of all... .... In fact, our product roadmap is greatly influenced... ...client-facing Support Engineer with strong technical... ...using the Nerdio platform—helping them get the most... ...concepts. Experience with Zendesk or comparable ITSM...ZendeskPlatformRemote workFlexible hours- ...the agentic software creation platform that enables anyone to build... ...creation. As a Premium Support Engineer at Replit, you'll be the front... ...most. You'll handle complex product issues, guide customers... ...Familiarity with support tools like Zendesk, Linear, Slack , and...ZendeskPlatformFull timeTemporary workWork at officeWorldwideFlexible hoursShift workWeekend work
$40k - $50k
...Customer Success Engineer (LatAm) Type... ...Respond to support requests from Mercors... ...for roles on our platform. Triage and investigate... ...about product areas needing improvement... ...Ability to debug web applications likely... ...support platform like Zendesk Intercom...ZendeskPlatformWebFull timeContract workSummer workRemote work$50k - $100k
...Nscale is the GPU cloud engineered for AI. We provide... ...capabilities and directly supports strategic business... ...stakeholders across our AI cloud platform. This role sits at the... ...knowledge of Nscale’s products, services, and common... ...systems (Jira, Zendesk, ServiceNow, or...ZendeskPlatformRemote workFlexible hours- ...most lucrative commerce platform by combining software,... ...autonomous teams that own products end-to-end. Prioritize... ...needed. Ship across web and mobile from the same... ...exceptional full-stack software engineer. You use AI... ...Mailchimp alternative) Reply (Zendesk alternative)...ZendeskPlatformWebRemote workRelocation package
$104k - $143k
...learning to connect people with the products, content, and information... .... About the Role As a Search Engineer in Technical Support, you will play a critical... ...support CRM systems (Salesforce, Zendesk etc.) Experience with cloud computing platforms (GCP, Azure, AWS, etc.) and...ZendeskPlatformRemote workShift work$80k - $110k
...Technical Support Engineer- AI Native New York, New York, United States... ...Own the gap between a deployed product and a provider who actually uses it Vim's platform reaches 50,000+ clinical users;... ...comfortable with technical environments: web application troubleshooting,...PlatformWebFull timeWork at office3 days per week$78k - $100k
...technology company in New York seeks a Support Engineer to enhance its exchange networks. This... ...technical issues, integrating new Demand Side Platforms (DSPs), and collaborating with various... ...experience, and strong skills in web debugging and data analysis. Competitive...PlatformWeb$71.1k - $95.6k
...Technical Support Engineer – Mobile Apps and Compliance Remote - US... ...Operations™ Cloud, which is a platform that enables organizations that... ...an exciting array of product solutions, including Video-Based... ...familiarity with using CRMs like Zendesk or Salesforce. ~ Technical...ZendeskPlatformRemote workFlexible hoursShift workWeekend work$140k - $200k
A dynamic social events platform in New York is seeking a Product Engineer to build core features and own significant product areas across their mobile and web apps. This role is ideal for thoughtful engineers with 2-11 years of experience in a high-growth environment....PlatformWeb$80k - $100k
...Technical Support Engineer Grab your cape, become a SuperHyro! Hyro... ...across their most valuable platforms, services, and channels—including... .... Partner with R&D, Product, and Delivery teams to escalate... .... ~ Proficiency in web technologies, including JavaScript...PlatformWebFull timeWork at office$80k - $100k
Verana Health is seeking a Technical Support Engineer to join their NYC team. In this hybrid position... ...to resolve client issues, improve platform functionality, and collaborate with multiple... ...in a SaaS environment, proficiency in web technologies such as JavaScript, HTML, and...PlatformWeb- ...observability in one seamless platform, fal enables companies to bring new AI-powered products to life without the heavy lift... ...seeking a highly skilled Technical Support Engineer to provide high-quality... ...troubleshooting technical issues across web platforms, cloud environments,...PlatformWeb
- ...services for app developers. Support at Expo runs the gamut... ...experienced mobile engineers for the trickiest... ...issues require deeper product or infrastructure changes... ...closer to product and platform engineering teams by surfacing... ...You have experience in web or mobile development...PlatformWebPermanent employmentPart timeRemote workFlexible hours
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