Emergency Response Technician

Description

(INTERVIEW AND HIRE)


State Highway Administration

Emergency Response Technician

Grade 12 (1425) SP# 26-41-03

The State Highway Administration's (SHA) Office of Transportation Mobility and Operations, (CHART) is recruiting for an Emergency Response Technician position statewide. This position is open to anyone who meets the minimum qualifications listed below.

This announcement may also be used for future SHA vacancies throughout the state of Maryland.


If you indicated veteran status on your application, you must submit your DD-214 along with the completed DTS-1 (application).

*Previous Applicants Need Not Apply*

Nature of Work : The Emergency Response Technicians (ERT) perform incident management/traffic congestion management duties. Emergency Response Technicians (ERT) provide guidance and advice to Emergency Traffic Patrol (ETP) operators, perform traffic control at incident scenes, assist disabled motorists, and report real-time traffic information to the Statewide Operations Center (SOC) and Traffic Operations Centers (TOC). This is the entry-level of emergency response operations work serving SHA's CHART Program. This position may operate special towing equipment and is required to respond to and remove disabled vehicles and/or other objects that obstruct traffic flow through and adjacent to SHA roadways and facilities. The Emergency Response Technicians (ERT) is also required, under supervision, to take appropriate action to resume regular traffic flow during incidents. This role maintains regular patrol routes and responds to routine incidents during patrols to provide emergency response at designated locations. The Emergency Response Technicians (ERT) maintains regular communication with and provides real-time information to SOC and TOC personnel through the use of in-vehicle computer systems and/or radio transmissions.

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide.

"The State Highway Administration (SHA) has been named a Training Magazine's Training Awards winner for the seventh consecutive year."
Qualifications

MINIMUM QUALIFICATIONS:

Education: Graduation from high school or possession of a high school equivalency certificate.


Experience: One (1) year of experience performing emergency highway operations work, to include relocating disabled vehicles or directing the relocation of disabled vehicles, making minor repairs to disabled vehicles, or coordinating with emergency response departments to include fire, law enforcement, Emergency Medical Services (EMS), and tow truck operators at crash scenes.


Note: Candidates may substitute equivalent U.S. Armed Forces military service experience for civilian experience cited above.
Licenses & Certifications
Candidate must possess a driver's license valid in the state of Maryland.
Additional Information

SPECIAL REQUIREMENTS:

• Employees are required to successfully complete agency training and certification programs to be eligible for permanent status in this classification.
• Employees in this classification are assigned duties, which require the operation of commercial motor vehicles. These employees are required to possess a Class C Driver's License valid in the state of Maryland. During the probationary period, the employee will be required to obtain and maintain a valid Class A Commercial Driver's License (CDL) valid in the state of Maryland, depending on the type of equipment operated that must be maintained for continued employment. This includes obtaining and maintaining a valid US DOT Medical Card (or MVA issued waiver) every two years.
• During the probationary period, employee will be required to acquire certification as a light-duty tow truck operator.

Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.



If you have held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position, and the corresponding duties.

TO APPLY:

All applicants must submit an application online at (use of this option allows the application to be saved).

Resumes will not be accepted in lieu of completed applications. To receive credit for your work history and credentials you must list the information on the DTS-1 application form. The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification from employment. Bilingual applicants are encouraged to apply.

The state of Maryland offers excellent health and leave benefits, 401k benefits, pension plan a free transit program, and advanced education and training opportunities.

The incumbent in this position may be a member of the covered bargaining unit.

PLEASE NOTE: State Highway Administration is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.


Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation (


Applications must be submitted by the closing date.
If you have any questions, please contact the Recruitment and Examination Division at the number(s) listed below:
View phone number on click.appcast.io


Appropriate auxiliary aids and services for individuals with disabilities will be provided upon request. Please call at View phone number on click.appcast.io. SHAis committed to complying with the letter and spirit of the Americans with Disabilities Act.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. SHA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation. Issued Date: 04/29/2026
Re-issue Date: 07/07/2026