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Enterprise CSM: Drive ROI & Growth in US

Plotline

Plotline is seeking an Enterprise Customer Success Manager to own the strategic relationship with our US customers, driving adoption, value realization, and advocacy. You will manage $1.5M+ ARR, aim for 95%+ gross retention and 120%+ net retention, and lead quarterly business reviews to uncover expansion opportunities. This role partners with product, sales, and support to translate AI-powered capabilities into measurable business outcomes and lasting customer success across a fast-growing #J-18808-Ljbffr Plotline

Vacancy posted 5 days ago
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