Client Service Coordinator

$16 - $18 per hour

Vinton Veterinary Hospital

Veterinary Receptionist

Join Our Caring, Pet-Loving Team!

We're more than just a veterinary clinic, we're a team of compassionate animal lovers dedicated to providing the very best care for pets and the people who love them. From wagging tails to happy purrs, we're here for every step of the journey, and we're looking for someone just as enthusiastic to join our front desk team.

The Role: As our Veterinary Receptionist, you'll be the smiling face and friendly voice that welcomes clients and their pets. You'll be the first point of contact, making every visit feel smooth, organized, and stress-free for both humans and animals alike.

What You'll Do:

Greet clients and their pets with warmth, empathy, and a genuine smile
Schedule appointments and manage our busy clinic calendar
Answer calls, emails, and messages promptly and professionally
Keep client records up-to-date, including medical history and insurance details
Assist with check-in and check-out, including payment processing
Share helpful information about our services, products, and procedures
Keep the reception area tidy, welcoming, and pet friendly
Work closely with our veterinary team to keep the clinic running smoothly

What We're Looking For:

Excellent verbal and written communication skills
A natural ability to deliver top notch customer service with professionalism and kindness
Familiarity with animal care is a plus (pet grooming, dog training, equine care, animal husbandry, or pet care experience)
Bonus points for knowledge of lab procedures or veterinary critical care
Comfort working in a fast-paced environment while staying detail oriented
Basic computer skills for scheduling, records, and payment processing

Why You'll Love Working Here:

Competitive pay based on experience ($16-$18)
Eligible for periodic bonus (where applicable)
Benefits: Medical, Vision, Dental, 401k, Short and long term leave, uniform allowance, PTO and discounts for your pets.
Flexible schedule with rotating Saturdays.
Full-time position with opportunities to grow within the clinic
A positive, team-oriented environment that values both pets and people
The rewarding feeling of helping animals every single day

If you're passionate about animals, thrive in a customer focused role, and want to be part of a supportive, fun, and caring team we'd love to meet you!

Apply

Vacancy posted 1 day ago

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