Front Desk Coordinator

Front Desk Coordinator

If you're experienced working the front desk of a busy medical practice and know how to keep patients, schedules, insurance requirements, and physicians moving, TJH Medical Services, PC wants to hear from you.

We are seeking experienced Front Desk Coordinators for immediate full-time opportunities within our high-volume Surgical Suite. This is not simply a reception position. We need professionals who understand the pace and accuracy required in a busy healthcare environment.

What You'll Do

• Schedule and confirm appointments for a high-volume, multi-physician practice
• Complete patient registration and maintain accurate demographic and insurance information
• Verify insurance coverage and secure required referrals and pre-authorizations
• Answer and appropriately route patient calls
• Coordinate patient transportation as needed
• Collect, receipt, post, and balance patient payments
• Use CPT and ICD-10 codes to support insurance verification and authorization requirements
• Maintain accurate patient information and documentation within EPIC EMR

Requirements

What We're Looking For Minimum 2 years of current or recent medical office experience involving pre-authorizations, insurance verification, and/or high-volume call center scheduling Knowledge of CPT and ICD-10 coding Strong computer and medical office skills Billing experience preferred Medical Secretarial training or equivalent related experience preferred Bilingual Spanish/English highly preferred Ability to work MondayFriday, 8:30 AM5:00 PM and alternating Saturdays Compensation & Benefits $25.00$27.00/hour DOE, plus a comprehensive benefits package, career growth opportunities, and the opportunity to join an established multi-specialty physician practice serving communities throughout Queens.