Field Service Engineer Southeast Region

Title: Field Service Engineer Southeast

Responsible Manager: Service Manager Southeast Region

Location: Southeast Region

We are looking for an experienced energic and motivated Field Service Engineer to join our team. As a Field Service Engineer you will be responsible for providing service and support during field visits for customers equipment. You will manage all on-site installation repair maintenance diagnosing technical problems and determining proper solutions in order to achieve outstanding customer satisfaction.

Your Mission

• Installation of equipment at customers facility to ensure full functionality according to EOS specifications.
• Provide on-site technical/remote assistance to help troubleshoot and repair equipment.
• Perform preventive maintenance procedures for customers equipment within the scheduled time.
• Timely accurate submission of all service documentation according to EOS procedures and guidelines.
• Cooperate in projects such as training documentation and exhibition installations.
• Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
• Communicate and maintain service records and field service reports.
• Manage EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.

Your Talents

• Minimum 2-3 years of experience in servicing industrial equipment.
• Certified technician or skilled worker in electrical engineering technology.
• Exhibit a solid background in working on mechanical and pneumatic systems.
• Thorough product knowledge on industrial lasers and axis motion systems.
• Skilled in using written oral schematic and diagram engineering instructions.
• Possess computer knowledge (PC-configuration MS-Windows Network knowledge MS- Office).
• Availability to work irregular shifts including evenings and weekends.
• Ability to work independently as well as within a team.
• Professional appearance and conduct with good communication skills.
• Willingness to travel extensively including international travel.
• Valid drivers license and passport.

Our Vision :

Over 1000 sharp minds about 60 nationalities one goal: accelerating the worlds transition to Responsible Manufacturing.

Our proven technology industrial 3D printing has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box and were looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds ensuring equal opportunities without regard to race color religion national origin gender identity expression sexual orientation age or disability. At EOS equity and inclusion are fundamental principles and we believe in creating a work environment that is built on empathy respect and fairness. We are ALL IN.

Required Experience:

IC