Development and Communications Coordinator

Job Description

Job Description

Description:

Job Title: Development and Communications Coordinator

Reports to : Director of Development

Employment status: Full-Time/Exempt or Non-Exempt

Location: Hybrid, Edmund D. Edelman Children’s Courthouse, Monterey Park, CA (at least three days a week in-office)

Vision Statement

CASA/LA’s vision is a Los Angeles in which all children and families impacted by the child welfare and juvenile justice systems have equitable access to the resources and support they need to thrive.

Organization Mission

CASA of Los Angeles organizes the community to take action and advocate for children and families in LA County’s overburdened child welfare and juvenile justice systems. Through an intentional, restorative and culturally responsive lens, we train committed, consistent and caring adults who take action by providing strength-based advocacy and equitable access to resources and life-affirming connections. CASA/LA strengthens our community, ensuring that children and families have what they need to thrive.

Position Overview

Reporting to the Director of Development, the Development and Communications Coordinator will provide comprehensive administrative support for the development department while executing marketing and communications/storytelling initiatives. This position includes daily gift processing responsibilities such as entering donations into the donor database (Bloomerang), generating donor communications, and managing donor records with attention to confidentiality. The Coordinator will also support the development team through general administrative functions including running reports, event coordination support, maintaining data integrity across development platforms, and ensuring smooth departmental operations.

Additionally, this position will execute marketing and communications strategy by partnering with the Director of Development on social media content, a monthly newsletter, and other donor communications. They will assist in developing compelling stories that elevate the experiences and impact of CASA volunteers, youth, and community partners. This position requires exceptional attention to detail, strong organizational skills, deadline-orientation, professionalism, and a commitment to playing a key role in the development activities at CASA of LA. The ideal candidate is someone who is exceptionally organized, brings strong administrative capabilities, and can help tell CASA's story through various marketing channels.

Essential Functions

Development Operations

• Oversee the donor database (Bloomerang), ensuring accurate and up-to-date donor records, daily gift processing, and data integrity.
• Prepare reports and analyses for the Board of Directors, funders, and senior staff.
• Coordinate and send donor solicitations, acknowledgements, stewardship correspondence, and thank you letters.
• Collaborate with the Communications team to create compelling fundraising materials, appeals, and donor-facing content.
• Communications & Marketing
• Execute marketing and communications strategy in partnership with the Director of Development, including social media management and newsletter development.
• Create and design monthly newsletters using Canva and other design tools; manage social media platforms (Facebook, Instagram, LinkedIn, etc.) with regular content and posts.
• Collaborate with Volunteer Services and Advocacy teams to identify, gather, and develop impactful stories from CASA volunteers, youth experiences, advocates, staff, and community partners for fundraising and communications purposes. This may involve conducting interviews and collecting testimonials that demonstrate program impact.
• Develop and organize marketing content, including graphics, copy, and materials for social media, newsletters, and fundraising emails.
• Maintain organized files and systems for marketing assets and communications materials to ensure efficient access and consistency.

Event Management

• Support the planning and execution of fundraising events, including CASA's annual gala, donor engagement and recognition activities, and other special events.
• Maintain event lists, sponsor details, RSVP tracking, and post-event follow-up communications.
• Prepare event materials, registration lists, nametags, and other logistics as needed to support successful event execution.

Note: Performs other duties as assigned to support the needs and objectives of the organization. Event planning and execution may occasionally require evening or weekend availability.

Qualifications

• We are looking for a detail-oriented development professional with a track record of managing multiple workstreams in gift processing, administrative operations, communications, and event coordination.
• Bachelor's degree preferred. One year of professional work experience in development, fundraising, gift processing, and/or event planning
• Proficiency with donor database software required or willingness to quickly master it
• Proficiency with Canva or similar design tools preferred
• Excellent computer skills, specifically MS Office products (Excel, Word, PowerPoint)
• Ability to effectively use mail merge
• Knowledge of email marketing platforms preferred
• Strong understanding of social media platforms and social media etiquette
• Exceptional attention to detail and accuracy, especially regarding gift processing, donor records, and financial information
• Excellent ability to handle confidential and sensitive donor information with discretion and integrity
• Strong organizational skills with the ability to prioritize and organize multiple projects simultaneously
• Deadline-oriented with excellent time management skills
• Exceptional interpersonal skills with ability to communicate clearly and professionally with diverse audiences
• Ability to thrive and work effectively with minimal supervision and in a team-oriented environment
• Ability and willingness to work some early mornings, evenings, and weekend days
• Commitment to the goals and objectives of development and communications in respect to our mission, programs, values, and activities at CASA/LA

Additional Requirements

• Reliable transportation for meetings and fundraising events
• Valid California Driver’s License and proof of auto insurance
• Ability to pass a background check

Compensation

• $68,000-72,000 Full-time, Exempt or Non-Exempt (based on experience and role scope). Final starting rates will be based on experience, skills, internal equity, and market factors.

Benefits

• Up to $535/month toward medical, dental, and vision coverage
• Employer-paid Basic Life and AD&D insurance
• A variety of voluntary benefits, such as supplemental life and disability plans, accident and critical illness coverage, pet insurance, and legal/ID protection
• Access to Flexible Spending Accounts (FSA), Commuter Spending Accounts (CSA), Health Savings Account (HSA), and an employer-sponsored Health Reimbursement Arrangement (HRA) for employees who waive coverage
• Employee Assistance Program (EAP) to support emotional and mental well-being
• Robust time off benefits, including generous vacation, sick leave, paid holidays, and organizational closure days

Physical/Mental Requirements and Work Environment

• Time will be spent in the office and out in the field and could involve intermittent physical activities, including standing, bending, reaching, sitting, speaking, and walking.
• The CASA/LA office is an open office layout. Candidates will be working in a shared space with varying levels of noise and foot traffic.

CASA of Los Angeles is an Equal Opportunity Employer and is committed to fostering diversity and inclusion.

CASA of Los Angeles promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, and advancement, and our decisions on employment are made to further the principle of equal employment opportunities for employees.