Administrative Assistant

Job Description

Job Description

Smoky Mountain Distributors is seeking a detail-oriented, highly organized Sales Administration Representative to join our team in Sevierville, TN. 

The Administration Representative is to serve as a face-to-face liaison with guests and support the day-to-day administrative needs of our organization's Sales team. 

Essential duties and tasks include but are not limited to guest check-in, tour reception, reporting, contract processing, credit qualification, cash handling, light housekeeping, and other duties assigned based on company needs.

Why work for us?

• Competitive compensation. 
• Advancement opportunities. We are rapidly growing! 
• Awesome culture. We like to have fun! 

What makes the ideal candidate?

• Previous vacation ownership/travel club support experience is a plus.
• Ability to personalize interactions with customers.
• Team player. 
• Knowledge of local area attractions, restaurants, and tourist hot spots. 
• Excellent verbal and written skills. 
• Attention to detail while multi-tasking. 
• Proficient in technology applications such as MS Word and Excel.

We offer:

• Competitive Pay
• Medical Insurance (HSA available)
• Vision
• Dental

Qualifications, capabilities, and skills:

• High School diploma or GED preferred.
• Two years of customer service preferred.
• Two years of experience in vacation ownership, travel club, or timeshare support preferred.
• Two years of experience in vacation ownership, travel club, or timeshare contracts experience preferred. 
• Intermediate technology proficiency, including but not limited to Microsoft Office Suite. Must have the ability to learn new applications.
• Ability to stand, sit, or walk for an extended period. 
• Available to work a flexible schedule, including mornings, evenings, weekends, and some holidays. 
• Perform other reasonable job duties as requested by the leadership team. 

SMD is an equal opportunity employer. SMD recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.