Referral Management Coordinator

Referral Management Coordinator

Responsibilities Why join the Palm Point team? We empower and inspire patients and employees. We are an environment that puts patient care first. One of the most rewarding aspects of working at Palm Point is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career.

Who We Are: Palm Point Behavioral Health (affiliated with Universal Health Services) is a 74-bed behavioral health hospital located in Titusville, Florida minutes from Cape Canaveral. Palm Point Behavioral Health treats adults, children and adolescents that suffer from a wide range of behavioral health diagnoses including, depression, anxiety and substance abuse in a modern and well-appointed facility. Palm Point behavioral health offers inpatient treatment options and serve communities in Brevard County and beyond. Titusville, located on Florida's Space Coast, is approximately 30-miles north of historic Cocoa Beach, and 40-miles east of Orlando's famous theme parks. In Titusville, you can tour the Kennedy Space Center Visitor Complex, Merritt Island National Wildlife Refuge and Canaveral National Seashore. Not only do you have the abundance of activities along the Atlantic shore, but Titusville also offers an ideal climate, close proximity to multiple dining and shopping options, and a very friendly community.

Palm Point Behavioral Health is hiring a Referral Management Coordinator to work Monday through Thursday, 9:30pm - 7:30am. This role is fully on-site. The Referral Management Coordinator is responsible for the timely processing of inquiry and referral calls. Serves as liaison to referral sources, physicians, unit staff and hospital personnel involved with each transfer request. Enters call data into the facility's database and manages all e-fax application(s) to process incoming referrals and transfer requests in a timely manner. Effectively communicate with unit staff, physicians, and Admissions Triage Staff. Follow hospital's policies and procedures regarding referral management.

This opportunity provides the following: Challenging and rewarding work environment Competitive compensation & generous paid time off Excellent medical, dental, vision and prescription drug plans 401(k) with company match and discounted stock plan SoFi student loan refinancing program Career development opportunities within UHS and its 300+ subsidiaries!

Qualifications Requirements: Education - Licensed RN or Master's Degree from an accredited school in the Behavioral Sciences. Licensure/Certification: RN, LCSW, LMHC, LMFT preferred. BLS required or obtained prior to direct patient care. Experience: 1-3 years of experience preferred in Florida psychiatric health care.

About Universal Health Services (UHS): One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.