Medical Front Desk Coordinator

Job Description

Job Description

Medical Front Desk Coordinator

A respected private medical practice in the Smithfield area is looking for a full-time Medical Front Desk Coordinator to become part of our team. We are seeking a dependable, motivated, and team-focused professional who thrives in a busy, fast-paced setting. Our practice is committed to delivering exceptional patient care through outstanding service, modern technology, quality, and value. Every team member plays an important role in achieving this goal.

Responsibilities

• Welcome patients in a friendly, professional, and courteous manner

• Provide excellent customer service throughout each patient interaction

• Manage incoming calls using a multi-line telephone system

• Coordinate and schedule patient appointments

• Assist patients and direct them to the appropriate staff members

• Prepare patient cover sheets and related documentation for office visits

• Collect patient copayments and other applicable payments

• Maintain and assist with medical records

Qualifications

• High School diploma or equivalent required

• Strong verbal, written, and interpersonal communication skills

• Professional and polished appearance

• Excellent attention to detail and organizational abilities

• Ability to work productively and manage responsibilities efficiently

• Dependable with consistent attendance

• Previous EMR experience is preferred but not required

Benefits

• Paid Time Off (PTO)

• Paid holidays

• Health insurance

• Dental insurance

• Aflac

• 401(k) retirement plan

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