District Pharmacy Coordinator

District Pharmacy Coordinator

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The District Pharmacy Coordinator (DPC) plays a critical role supporting the effective coordination of scheduling in pharmacies across their market. With strong organization skills, high accountability, and consistent follow-through, the DPC ensures that all pharmacist schedules are created and published on time, with coverage and contingency plans in-place, to support day-to-day pharmacy operations and protect against business disruption. The DPC additionally supports the scheduling and staffing of outside immunization clinics, supporting client relationships and ensuring clinic teams are prepared for success. The DPC serves as a timekeeping administrator for market pharmacists and is responsible for accurate and timely execution of pharmacist payroll submission. As a key support to the Pharmacy District Leader (Rx DL), the DPC serves as a delegate to execute base changes, track and monitor vacation requests, manage pay code balances and may support additional administrative activities related to the compliant and effective functioning of market pharmacies, including but not limited to:

• Partnering with Rx DL to identify and close any gaps with PIC/POA registrations for each pharmacy location with the state Board of Pharmacy
• Escalating and/or following up on issues impacting effective pharmacy operations, e.g. TempAlert excursions, Service Channel tickets, store supply ordering, exception reporting, audits, etc.

This is a non-exempt, 30-hour per week role; the DPC may choose to work 10 additional hours per week in a local CVS pharmacy as a Technician to augment their pay and stay closer to pharmacy operations in support of enhanced market performance.

Primary Job Duties & Responsibilities:

• Set and maintain Pharmacist schedule for stores in the district, including creation and maintenance of Pharmacist templates, appropriate scheduling of DSPs, pharmacist vacation coverage, and the maintenance of staffing contingency plans (e.g., active and up-to-date call-list for sick call or other required unplanned coverage). Track pharmacist vacation balances and send regular reporting, reminders, and request to ensure pharmacists are utilizing vacation time, partnering with Rx DL for the timely review and approval of all pharmacist vacation requests. Partner appropriately to ensure any Pharmacists eligible for LOA & RA are supported and scheduled effectively. Strive to utilize pharmacist base hours effectively and partner with the Rx DL for timely review of HUB/HOB use. Escalate any financial risk (e.g. Hours Under Base) for the Rx DL's attention.
• Track and submit pharmacist payroll weekly, in accordance with the CVS Pharmacist Payroll Administrative Guide. Enter regular and other applicable non-work time (e.g. vacation, sick, etc.), enter any shift or market-specific requirements (e.g. night rates, predictability pay, etc.), and review for quality assurance prior to submission.
• Seasonally, manage vaccine clinic scheduling, including inputting clinics into the schedule three weeks in advance, checking the scheduling tool daily for additional clinic requests, revising pharmacist schedules to cover clinics, and preventing client escalations through proactive planning and balancing of priorities. Ensure coverage of any pharmacist holes in store schedules created by clinics that store pharmacists have personally secured and plan to staff.
• Support additional administrative needs at the direction of the Rx DL to support day-to-day pharmacy operations, key initiatives, pilots and ensure safe, effective, and compliant pharmacy operations, e.g. Workday Delegate tasks/job changes (transfers, base changes), following up on PIC/POA registrations, COEs, TempAlert excursions, Service Channel tickets and escalations, audit remediations, etc.

Education:

• High School Diploma or General Equivalent Development (GED) - Required
• Associates Degree - Preferred
• Other License(s): Unless otherwise required by the Board of Pharmacy (BOP), Pharmacy Technician Licensure/Certification must be obtained no later than 90 days in role. - Required

Prior Relevant Work Experience:

• 1 to 3 years - Required
• 3 to 5 years - Preferred

Essential Qualifications, Essential Functions & Preferred Qualifications:

Essential Qualifications and Functions:

• Regular and predictable attendance is required and position may require a flexible work schedule to accommodate business needs
• 1+ years of full-time work experience in a retail and/or corporate environment
• High School diploma or GED required; Associates degree preferred
• Unless otherwise required by the Board of Pharmacy (BOP), Pharmacy Technician Licensure/Certification must be obtained no later than 90 days in role. State-level licensure and national certification requirements vary by state.
• Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals
• Strong communication skills in both formal and informal writing and speech
• Proven ability to work with a high degree of accuracy and attention to detail
• Strong organizational skills to handle multiple tasks simultaneously and meet assignment deadlines with minimal supervision
• Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook
• Physical demands
• Enter data using a keyboard
• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items and as needed to distribute totes or place merchandise on shelves
• Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Close visual acuity to perform activities such as: transcribing, viewing a computer/POS terminal, reading, visual inspection involving small parts
• Occasionally lift of up to 20 40lbs. or force and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Perceive the nature of sounds at normal speaking levels with or without correction; Have the ability to receive detailed information through oral communication

Preferred Qualifications:

• Pharmacy Lead Technician experience strongly preferred
• Familiarity and experience with mySchedule and Workbrain or other scheduling/time and attendance/payroll systems strongly preferred

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is:

$18.50 - $28.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.