Customer Service Representative

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off MOBI Technologies is looking for a motivated and tech-savvy Customer Service Agent to join our growing team. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment focused on smart health, baby, and connected technology products. Responsibilities: Provide outstanding customer support via phone, email, and chat Assist customers with product setup, troubleshooting, and general inquiries Resolve customer concerns professionally and efficiently Guide customers through app connectivity and smart device features Work closely with internal teams to ensure customer satisfaction Maintain accurate records of customer interactions and resolutionsHelp improve customer experience through feedback and support insights Qualifications: Excellent communication and phone skills Friendly, patient, and solution-oriented personality Tech-savvy with the ability to learn connected products and apps quickly Strong problem-solving and troubleshooting abilities Organized and able to multitask in a fast-paced environment Previous customer service experience preferred Experience with smart home, health tech, or baby products is a plus What We Offer: Competitive pay Benefits package Growth opportunities within the company Supportive and energetic team environment Opportunity to work with innovative smart health and baby technology products Join MOBI and help customers experience smarter health, wellness, and parenting solutions every day. #J-18808-Ljbffr Mobi Technologies Inc