Comptroller - CAPPS HR/PY Time and Labor Analyst for Agency Services

About the Division Fiscal Management facilitates the flow of financial resources to achieve the goals of the state in support of the Comptroller’s role as the state’s chief accountant. Work Hours Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need. Qualifications Minimum Qualifications Graduation from an accredited college or university with a bachelor’s degree. Three years of experience with system processing/support or systems analysis work in any one or combination of: human resources, time and labor, position management, payroll, performance management, learning management, talent acquisition management and employee/manager self‑service systems. One year of experience working with CAPPS (Centralized Accounting & Payroll/Personnel System) or Peoplesoft FSCM version 9.2 or higher. Preferred Qualifications Graduation from an accredited college or university with a bachelor’s degree in Business, Public Administration, Communications, Computer Science, Computer Information Systems, or Management Information Systems. Developing requirements, analyzing, designing, developing, testing and implementing components of the Comptroller’s statewide financial systems such as CAPPS, HRIS, Standardized Payroll/Personnel Reporting System, Uniform Statewide Payroll/Personnel System, Texas Identification Number System, and Uniform Statewide Accounting System. Experience with Texas state government processes, policies and procedures—including the CAPPS timesheet as a functional core or super user, schedules, schedule overrides, FLSA workweeks, time reporting codes, override reason codes, payable time, and state holidays and compensatory time. Experience running ad hoc Time and Labor process, analyzing and processing Time and Labor reports. One year of experience as a CAPPS Level 1 support staff working with PeopleSoft Human Resource/Payroll or Financials modules, version 9.2 or higher. Experience creating training curricula, conducting training classes, and evaluating training programs. Experience participating in large projects. Substitutions One additional year of experience with system processing/support or systems analysis work in any one or combination of the aforementioned areas may substitute for thirty semester hours of education, with a maximum substitution of 120 semester hours (four years). Licenses and Certifications Project Management Professional (PMP), Certified Public Accountant (CPA), Certified Payroll Professional (CPP), Professional in Human Resources (PHR), Society of Human Resource Management‑Certified Professional (SHRM-CP), Society of Human Resource Management‑Senior Certified Professional (SHRM-SCP) or Senior Professional in Human Resources (SPHR) certification is preferred. ITIL training required; new hires must complete the initial CAPPS ITIL Journey by December 31 following the six‑month probationary period. Ongoing ITIL training must be completed annually. Responsibilities Provide CAPPS HR/PY production support focusing on Time and Labor modules. Perform configuration‑based changes after direct interaction with designated personnel and in accordance with established processes, workflows, and best practices. Work with system SMEs to define integrations and data sharing needs. Rapidly screen, assign, and work incoming requests, including data changes and information requests. Assist in validating test results to ensure proper error resolutions. Oversee and conduct training of staff prior to implementation and provide advice and guidance during implementation. Assist with system upgrades, releases, disaster recovery activities, and serve as Emergency Relocation Group (ERG) Primary Telework participant. Provide training assistance and User Acceptance Testing support for designated agency personnel. Communicate complex concepts verbally and in writing. Perform other related tasks and responsibilities as required or assigned in response to business need. Customer Service Provide Service Desk coverage by responding to CAPPS Support Requests on the Help Line, shared email account, and the Service Request ticketing system. Respond to written inquiries expeditiously and professionally. Assess and properly escalates Service Requests. Maintain service requests with current information and accurate status. No service request is closed without a documented and tested resolution. System Support Conduct advanced analysis of the CAPPS production system for both Central and Hub instances. Evaluate business needs, analyze processes, and create justifications for changes and process improvements. Identify problems and propose innovative solutions. Coordinate and/or test and diagnose systems to ensure critical requirements are met. Coordinate and/or plan, design, develop, implement, support, and maintain information technology security measures to safeguard departmental information. Maintain all associated documentation. Benefits The agency offers a strong benefits package including insurance, retirement plans, and a flexible work schedule. Important Note to the Candidate Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation, please inform the hiring representative who calls you to schedule your interview. Military Preference To receive military preference, you are required to provide proof by attaching the necessary documentation to this job application. Equal Opportunity The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Application Requirements Applicants must submit both a résumé and a completed application. Both documents should include sufficient work history to assess qualifications. Applicants must be eligible to work in the United States and remain eligible throughout the term of employment without sponsorship. #J-18808-Ljbffr Texas Comptroller of Public Accounts