Senior Manager, Physical Network Inventory (PNI)

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Senior Manager, Physical Network Inventory (PNI) is responsible for the operational management, integrity, and evolution of Zayo’s physical network inventory systems. This role ensures these critical systems remain stable, effective, and aligned with business needs while supporting network design, service delivery, maintenance, and break/fix activities.

The Senior Manager also leads the modernization and consolidation of PNI capabilities to improve how Zayo manages and maintains its physical network inventory.

Key Responsibilities

• Provide operational leadership and ownership for Zayo’s Physical Network Inventory (PNI) systems and capabilities.

• Ensure PNI platforms remain stable, effective, and capable of supporting critical network operations.

• Lead and support the consolidation, modernization, and continued evolution of physical network inventory systems and capabilities.

• Ensure the accuracy, completeness, consistency, and integrity of physical network inventory data within systems of record.

• Partner with Engineering, Operations, IT, Product, Network Records, and GIS teams to understand business requirements and define system enhancements and improvements.

• Ensure PNI capabilities effectively support network design, service delivery, maintenance, and break/fix activities.

• Identify opportunities to improve system workflows, data quality, operational efficiency, and automation.

• Coordinate system enhancements, integrations, and technology improvements with appropriate business and technical stakeholders.

• Establish and maintain processes, standards, and governance for physical network inventory systems and associated data.

• Support initiatives focused on network record accuracy, operational excellence, digital transformation, and workflow automation.

• Monitor system and process effectiveness and identify risks, issues, and opportunities for improvement.

• Provide leadership and subject-matter expertise for initiatives involving physical network inventory and network asset data.

Additional Responsibilities

• Partner with the Director, Network Records & GIS to support the broader strategy and roadmap for Network Records, GIS, and Asset Data Management.

• Translate strategic objectives into executable PNI system and operational initiatives.

• Support the development and implementation of standards and best practices for network documentation and asset data management.

• Identify opportunities to streamline workflows and improve organizational effectiveness through system enhancements, automation, and process optimization.

• Ensure PNI solutions support planning, engineering, construction, operations, and related business functions.

• Support compliance with applicable internal controls and operational standards.

Required Qualifications

• 15+ years of experience in telecommunications, network engineering, network operations, network records, GIS, asset management, or related technology functions.

• Demonstrated experience with physical network inventory (PNI), network inventory, network records, or telecommunications asset management systems.

• Strong understanding of telecommunications network infrastructure, including fiber and outside plant (OSP) assets, network connectivity, and associated records and data.

• Experience leading or supporting enterprise system modernization, consolidation, integration, or transformation initiatives.

• Demonstrated experience establishing and improving data quality, data governance, system controls, and operational processes for large or complex datasets.

• Proven ability to translate business and operational requirements into system capabilities, enhancements, workflows, and technical requirements.

• Experience partnering across Engineering, Operations, IT, GIS, Product, and other technical and business organizations.

• Strong analytical and problem-solving skills with demonstrated ability to identify operational risks, process gaps, and opportunities for automation and improvement.

• Strong communication, stakeholder management, and organizational skills, with the ability to lead initiatives across multiple teams without direct authority.

Preferred Qualifications

• Experience supporting large-scale fiber network acquisitions, integrations, or network data migrations.

• Knowledge of enterprise architecture principles and the integration of network inventory platforms with upstream and downstream business systems.

• Familiarity with APIs, data integration technologies, workflow automation, and emerging technologies that can improve network inventory management.

• Experience developing operational metrics, KPIs, dashboards, or other mechanisms for measuring system, data, and process performance.

• Experience establishing governance models, decision frameworks, and accountability structures across complex organizations.

• Familiarity with internal controls, audit requirements, regulatory considerations, and enterprise risk-management practices.

• Experience evaluating technology platforms, vendors, and solutions against business and operational requirements.

• Relevant telecommunications, network, data management, GIS, or technology certifications are a plus.

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Estimated base salary range: $106,500 - $163,900 USD/annually.

Work Authorization Requirement: This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future.

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The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.