Assistant Director of Housekeeping - The Willard InterContinental Washington
$78k - $85kFull-time
IHG Hotels & Resorts
About Us is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 21 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world. Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences. About the hotel The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the 'Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors. About the Assistant Executive Housekeeper position Every room has to simply be perfect. We're searching for the right Assistant Executive Housekeeper to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single guest, every single stay. A little taste of your day-to-day Every day is different, but you'll mostly be:
- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives
- Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- Educating all team members on the importance of remaining compliant with federal, state, and local laws
- Maintaining the highest safety standards
- Monitoring budget and controlling expenses with a focus on productivity
- Excellent communication and strong interpersonal strong skills
- Business language and tools acumen
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
- 3+ years total experience in a hotel housekeeping setting or related field
- Direct supervisory experience over a housekeeping team
- Must speak local language(s)
- Position may have additional qualifications per brand standard
Vacancy posted 13 days ago
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