Customer Service Specialist

Commercial Lines Marketing/Customer Service Professional

CH Insurance, an independent insurance agency is seeking an experienced commercial lines marketing/customer service professional. This position will work with many of CH Insurance's smaller accounts and will be responsible for marketing new and existing accounts to the different insurance carriers and issuing renewals.

Essential Duties And Responsibilities: Prepare applications and review for accuracy

• Rate and quote new and renewals risks using insurance carrier rating systems.
• Awareness and familiarity with insurance company underwriting guidelines and authority.
• Keep current on all insurance company's coverages, rates, changes, forms, communications, etc.
• Prepares summaries and proposals for new and renewal accounts.
• Process endorsements, certificates of insurance, auto ID cards, policy changes
• Working knowledge and competency working in Applied EPIC or similar agency management system, Microsoft Word and Excel, and/or Adobe PDF.
• Respond to coverage questions, billing inquiries and other client requests
• Establish relationships with insurance carrier underwriters and marketing representatives.
• Maintain marketing files.

CH Insurance is a family owned, independent local insurance agency located in downtown Syracuse. We have been honored with numerous awards over the years. In 2016 CH Insurance was voted the #1 company for best places to work, nominated as a best place to work for 2023, 2018 Business of the year under 50 EEs, Economic champions each year by Centerstate CEO, 2019 family business of the year, and recently awarded various community awards. Community is the cornerstone of what we do. We are very active in our community and have supported many charities including, The Joseph House for Women, Davids Refuge, In My Fathers Kitchen, and Francis House.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.