Sales Associate

Job Description

Job Description

About Stoney Clover Lane

Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and everyday life. We make organization interesting. Our goal is to become your #1 accessory brand and the best way to surprise and delight friends and family as your go-to gift purchase. At Stoney Clover Lane, creating a memorable guest experience is our North Star. No detail and no occasion is too small. You can find Stoney Clover Lane online, at select retailers and in our seven storefront locations.

Job Title: Sales Associate
Location: Nashville

Department: Retail
Report To: Store Manager

Role Overview

The Sales Associate is responsible for delivering exceptional guest experience on the sales floor. This role supports sales performance, client engagement, and daily store operations while maintaining brand standards and a welcoming environment.

What You’ll Do

• Deliver a strong guest experience through product knowledge and customization support
• Greet and engage every guest, introducing the brand and product offering
• Assist guests with purchases, customization, and product selection
• Handle guest concerns with professionalism and a solutions-oriented approach
• Actively sell on the floor and support the team in achieving daily sales goals
• Support visual merchandising and maintain store presentation standards
• Restock inventory and maintain an organized sales floor
• Assist with inventory tasks including receiving, processing, and stock management
• Maintain a clean and organized back-of-house environment
• Support events, trunk shows, and community outreach initiatives
• Engage in clienteling to build and maintain guest relationships

What You Bring

• Passion for delivering an exceptional guest experience
• Strong communication skills and a positive, team-oriented attitude
• Ability to work in a fast-paced environment and manage multiple priorities
• Solutions-oriented mindset with a proactive approach
• Strong attention to detail and organizational skills
• Willingness to learn and grow within the brand

Key Attributes

• Guest-first mindset with a strong focus on clienteling and relationship building
• Driven to achieve sales goals and support team performance
• Energetic, positive, and engaged on the sales floor
• Strong sense of ownership and accountability
• Detail-oriented with a focus on accuracy and presentation
• Collaborative and team-focused
• Proactive and solutions-oriented in a fast-paced environment

Qualifications

• 2 years of professional work experience
• High school diploma or GED required
• Basic knowledge of Microsoft Office and Google Workspace
• Strong written and verbal communication skills

Compensation & Benefits

• 20–24 hours/week for part-time positions
• 32–40 hours/week for full-time positions
• Schedule subject to change based on business needs and events
• Health benefits available for full-time employees
• 401(k) eligibility

Why Work Here

At Stoney Clover Lane, you’ll be part of a brand that values creativity, connection, and exceptional guest experience. This role offers the opportunity to work in a dynamic retail environment while building relationships and contributing to the success of the team.