Customer Relations Representative - State Farm Agent Team Member

Benefits Licensing paid by agency Disability insurance Life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency Our agency has been in business for 15 years and offers generous benefits that include paid vacation, PTO, a 401(​K) plan, life insurance, disability insurance, and paid holidays. Role Description As a Customer Relations Representative – State Farm Agent Team Member with Jenna Mack – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a strong fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. #J-18808-Ljbffr Jenna Mack - State Farm Agent