Occupancy Specialist II

Occupancy Specialist II

The Department of Housing Services is recruiting for an Occupancy Specialist II to support the Rental Assistance Division and assist with the organization of key functions to bolster our work of providing housing stability in Washington County.

This position will help the federal and local vouchers program including but not limited to Housing Choice Vouchers (Section 8), Veteran Affairs Supportive Housing, Mainstream, and Regional Long-Term Rent Assistance (RLRA) vouchers serving low-income households in Washington County. The Occupancy Specialist II positions are the housing case managers responsible for eligibility review, rent calculation, providing strong communication skills with a strong understanding of landlord tenant laws, lease agreements, and housing quality standards, providing supportive services, resources, compliance and other aspects of human services.

Ideal Knowledge, Skills, and Abilities (KSAs):

• Working knowledge or relatable experience of housing assistance program regulations and HUD guidelines.
• Communicate effectively both orally and in writing.
• Advanced problem-solving skills, especially negotiating solutions between stakeholders.
• Provide customer service, including responding to phone calls and e-mails, in-person meetings/appointments, and defusing or deescalating upset individuals.

Minimum Qualifications

• Possession of a high school diploma or equivalent; AND
• One (1) year of work experience in housing programs, case management, residential services, or other social services.

Additional Requirements

• Possession of a driver's license valid in the State of Oregon and an acceptable driving record per Washington County Policy.
• Must pass a criminal background investigation.

About the Department/Division:

The Department of Housing (including the Housing Authority of Washington County) is an innovative organization responsible for rent assistance, affordable housing development, and homeless services programming across our community. The Housing Authority of Washington County is a MTW (Moving to Work) agency utilizing federal and regional funds for rental subsidies. We are a dynamic team that highly values a culture of equity, diverse perspectives and life experiences. We embrace collaboration, work-life balance and a supportive workplace environment, and are passionate about the work we do to serve and support our diverse community.